Sales Training Specialist

Reposted 2 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
In-Office
Mid level
Artificial Intelligence • Analytics
The Role
Design and deliver sales training programs, create e-learning content, assess training needs, and evaluate program effectiveness.
Summary Generated by Built In
Company Description

Sutherland is seeking an attentive and goal-oriented person to join us as a Sales Trainer for a tech/webhosting program. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

In this role, you will be responsible for designing, developing, and delivering high-quality sales training programs to enhance the skills and knowledge of our workforce.

  • Develop and maintain comprehensive sales training curricula and materials
  • Conduct engaging and effective training sessions for various skill levels
  • Assess training needs and design customized programs to address skill gaps
  • Create and update e-learning content for online training platforms
  • Evaluate the effectiveness of training programs and make improvements as needed
  • Collaborate with subject matter experts to ensure training content accuracy
  • Stay up-to-date with the latest technical trends and incorporate them into training materials
  • Provide post-training support and resources to reinforce learning
  • Track and report on training metrics and participant progress
  • Contribute to the continuous improvement of training methodologies and processes

Qualifications

Our most successful candidates will have:

  • Bachelor's degree in Computer Science, Information Technology, or a closely related field is preferred.
  • Extensive experience in sales training or a comparable field is essential.
  • Exceptional communication and presentation skills are mandatory.
  • Demonstrated proficiency in instructional design and curriculum development is crucial.
  • Superior problem-solving abilities are required.
  • Thorough understanding of adult learning principles and methodologies is essential.
  • Substantial experience in developing and delivering sales training programs is required.
  • Meticulous attention to detail and exceptional organizational skills are necessary.
  • Demonstrated ability to adapt to diverse audiences and learning styles is crucial.
  • Willingness and ability to travel occasionally for on-site training sessions is required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Curriculum Development
E-Learning Platforms
Instructional Design
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The Company
HQ: Pittsford (Rochester), NY
39,547 Employees
Year Founded: 1986

What We Do

We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.

For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation.

We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

We call it One Sutherland. #MakeDigitalHuman

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