Sales Training Specialist F&B, EE

Posted 3 Days Ago
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Warszawa, Mazowieckie, POL
In-Office
Mid level
Retail
The Role
Deliver and organize fragrance, makeup, and skincare training across Eastern Europe for internal and external audiences. Present CHANEL’s brand philosophy and product knowledge, coach teams, develop expertise communities and e-learning programs, identify training needs with business stakeholders, and improve learning effectiveness. The role requires frequent business travel, strong facilitation and communication skills, beauty-industry expertise, luxury-brand affinity, and fluency in Polish and English.
Summary Generated by Built In

We are looking for a Sales Training Specialist, Fragrance & Beauty, to join our Eastern Europe team. If you are a beauty and training professional with a passion for fragrance, makeup, and skincare, we would love to hear from you. In this role, you will deliver training initiatives across the Eastern Europe region for both internal and external audiences, helping our teams create exceptional client experiences and bring the CHANEL vision to life.

In YOUR ROLE you will:

  • Organize trainings and implement education approach for different training participants internally and externally
  • Present and communicate the CHANEL philosophy, brand culture and product knowledge
  • Actively participates in developing expertise groups and building strong learners’ community
  • Collaborate in the development of training measures as well as e-learning programs according to CHANEL internal guidelines
  • Working closely with Managers / Business stakeholders to identify areas of improvement and training required
  • Inspire, coach, and support our teams in building exceptional product knowledge and expertise
  • Ensure an excellent training support for our customers based on the values of our company
  • Improving training effectiveness by developing new approaches and techniques
  • Cooperate with Training teams from Europe
  • Being an ambassador for continuous learning and development

We are looking for YOUR PROFILE:

  • Ideally several years of experience in a training or comparable position
  • Professional experience and training completed within the beauty industry, including makeup expertise
  • Facilitation and presentation impact with the ability to capture attention and influence audience
  • Excellent communication and interpersonal skills
  • High learning agility and openness to the new ideas
  • Positive and energetic outlook, able to motivate others
  • Clear passion for training and people development
  • High level of flexibility, stress resilience and willingness to undertake very frequent business travel.
  • Affinity to the luxury industry and our cosmetic products
  • Confident handling of MS-Office, especially PowerPoint and Excel
  • Fluent communication skills in Polish and English; other languages would be a plus

OUR OFFER:

  • A strong brand in the luxury industry and an attractive working environment
  • A culture where we value passion, respect, humanity, honesty and responsibility
  • A diverse, collaborative and inclusive team
  • Modern workplace and great location, right in the city center of Warsaw

Skills Required

  • Several years of experience in training or a comparable position
  • Professional experience and completed training within the beauty industry
  • Makeup expertise
  • Strong facilitation and presentation skills with the ability to capture attention and influence audiences
  • Excellent communication and interpersonal skills
  • High learning agility and openness to new ideas
  • Positive and energetic outlook with the ability to motivate others
  • Passion for training and people development
  • Flexibility, stress resilience, and willingness to undertake very frequent business travel
  • Affinity with the luxury industry and cosmetic products
  • Confident use of Microsoft Office, especially PowerPoint and Excel
  • Fluent Polish and English communication skills
  • Additional languages
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The Company
HQ: London
16,825 Employees

What We Do

CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.

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