Sales Training Manager

Posted 22 Hours Ago
Be an Early Applicant
Santa Clara, CA, USA
In-Office
102K-204K Annually
Junior
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Design, deliver, and maintain product, clinical, and skills-based training for field sales and distributors of Shockwave Medical. Develop curriculum, competency assessments, certification programs, and LMS content; partner with marketing and sales leadership; monitor training effectiveness and budgets; travel to the field (~15%) to assess needs and drive completion and competency reporting.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Santa Clara, California, United States of America

Job Description:

Johnson & Johnson is hiring for a Sales Training Manager – Shockwave Medical to join our team. The position is FULLY REMOTE and can sit anywhere in the US.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com/. 

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Ready to join a team that’s pioneering the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. Our Shockwave Medical portfolio aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the treatment of calcified plaque.

Position Overview

The Sales Training Manager is responsible to develop and execute training/education programs for field-based, customer-facing employees. This person will manage the learning objectives, curriculum and training content for the SWAV product lines in coordination with business strategies. This role will partner with Marketing and Sales leadership to create/revise and execute new hire and ongoing training programs.

Essential Job Functions

  • Deliver product, disease state and clinical skills-based training programs to the field sales organization in alignment with goals and strategies

  • Lead in-house and field-based product training programs for new hires, tenured employees and distributor representatives, including management of a field trainer program

  • Collaborate with product marketing team to create and launch new training content for field sales force on an ongoing basis

  • Drive the development of training content, ensure content is continually up to date and manage/administer the various platforms used for training delivery

  • Develop and maintain competency assessments and certification program

  • Compile and provide trainee completion reporting to sales leadership. Play the central role in ensuring completion and competency

  • Establish and develop key internal and external relationships, including cross functional teams, field teams and thought leaders

  • Travel in field regularly to assess field force knowledge and identify future learning needs

  • Monitor the effectiveness of product and procedural training modules; collect and compile feedback and incorporate conclusions from analysis into design and implementation of new/modified programs

  • Accountable to develop and monitor global budget for education & training programs

Requirements

  • Bachelor’s degree in relevant field of study required

  • Minimum 2 years of medical device sales training or field trainer experience

  • Experience with curriculum development and adult learning theory preferred

  • Previous cardiovascular domain experience highly preferred, ideally in coronary or peripheral vascular interventional medicine

  • Experience in prior field sales and/or sales management roles is preferred   

  • Experience administrating /managing learning management systems including development and delivery of online learning modules is a plus

  • Strong execution track record demonstrating quality results, on time and on budget

  • Experience developing and presenting innovative solutions to meet the business needs

  • Ability to successfully work cross functionally and with team members and vendors in the US and International markets

  • Must be a team player, results-driven and solution oriented 

  • Possess excellent communication and interpersonal skills

  • Excellent attention to detail and deadline-driven management skills

  • Minimum 15% travel, depending on location of the individual 

  • Good prioritization and organizational skills

  • There may be continuous sitting for prolonged periods (more than 2 consecutive hours in an 8-hour day)

For Pay info on Fully remote roles :  

US: $102,000 - $177,100 / Bay Area: $118,000 - $203,550

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via  https://www.jnj.com/contact-us/careers  or contact AskGS to be directed to your accommodation resource.

Required Skills:

Customer Feedback Analysis, Performance Metrics, Presentation Coaching, Project Assessment, Training Program Delivery

Preferred Skills:

Analytics Insights, Coaching, Consulting, Global Market, Learning & Development Trends, Learning Materials Development, Organizational Knowledge, Process Improvements, Sales Enablement, Sales Support, Sales Training, Strategic Sales Planning, Technical Credibility, Training Needs Analysis (TNA)

The anticipated base pay range for this position is :

$118,000.00 - $203,550.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
Additional information can be found through the link below.
Co-Ops and Intern Positions: Please use the following language:
Co-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.
Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.
Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).
Positions Represented by CBA: Please use the following language:
This position is eligible for benefits to include medical, dental, vision and time off, as well as any others as provided for in the applicable Collective Bargaining Agreement.
The following link to general company benefits information MUST also be included in the posting: Please use the following language:
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Skills Required

  • Bachelor's degree in relevant field of study
  • Minimum 2 years of medical device sales training or field trainer experience
  • Customer Feedback Analysis
  • Performance Metrics
  • Presentation Coaching
  • Project Assessment
  • Training Program Delivery
  • Strong execution track record delivering quality results on time and on budget
  • Experience developing and presenting innovative solutions to meet business needs
  • Ability to work cross-functionally and with international teams and vendors
  • Team player, results-driven, solution oriented
  • Excellent communication and interpersonal skills
  • Excellent attention to detail and deadline-driven management skills
  • Minimum 15% travel
  • Good prioritization and organizational skills
  • Experience with curriculum development and adult learning theory
  • Previous cardiovascular domain experience (coronary or peripheral vascular)
  • Prior field sales and/or sales management experience
  • Experience administering/managing learning management systems and developing online learning modules

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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