Sales Training Manager

Posted Yesterday
Be an Early Applicant
2 Locations
Remote
118K-145K Annually
Senior level
Healthtech • Biotech
The Role
Designs, develops, and facilitates transfusion medicine sales training and in-field coaching to accelerate skill acquisition, drive sales across hospital and clinical channels, support revenue and instrument placement goals, and create sales tools and materials. Partners with global and field teams and coaches commercial and technical staff.
Summary Generated by Built In
The Opportunity

 

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The Role

At QuidelOrtho, we’re advancing the power of diagnostics for a healthier future for all. Join our mission as our next Sales Training Manager - Transfusion Medicine. The Sales Training Manager directly is responsible for design, development, and facilitation of Transfusion Medicine Sales Training programs and developing an in-field coaching model. This role will be a conduit of learning, advancing the skills, knowledge and abilities of current teammates and new hires.  They establish, model, and coach best in class sales skills and promote practices to drive sales of the entire QuidelOrtho portfolio into hospital, POL, Urgent Care, Public Health, and Government segments leveraging opportunities that are direct and through distribution. Speeds the acquisition of skills by engaging field employees in the classroom, assignments, self-reflection, evaluation and analysis of calls, and feedback on real-time skill practice in customer calls and through job aids, materials, and training resources.   They advise, coach, and promote the career advancement of employees to ascend to the highest level of sales delivery to aid in attainment of performance goals and targets. This role supports the training of both the sales and technical commercial teammates.

This is a remote based position in the US or Canada, reporting to the Director, Sales Enablement and Training.

The Responsibilities
  • Develops, models, and coaches best in class transfusion medicine sales skills / practices to drive sales and help the field sales organization meet and exceed revenue goals.

  • Develops, plans, coordinates, and executes field and transfusion medicine product trainings by partnering with North America and Global training and field sales teams

  • Promotes the training philosophy and confirms all company activities are developed and designed with operations in mind.

  • Designs, facilitates, and executes, and effectiveness of in-role training strategies and programs that will enable the commercial organization to exceed product specific targets for revenue, profitability, instrument placements, menu expansion, and win & retention rate.

  • Proactively conveys timely information to supervisor and others regarding the field team’s capacity to listen; solve problems; provide solutions and leverage resources to maximize sales, revenue, and marketing opportunities.

  • Contributes to the development of “Best in Class” sales performance tools, materials, and systems to assist the sales team to meet or exceed revenue goals.

  • Carries out duties in compliance with established business policies.

  • Perform other duties as assigned.

The Individual

Required:

  • Education: Bachelor’s Degree (or 10 plus years of relevant work experience) in Sales, Marketing, Business, Biological Science, or related field.

  • Industry Experience: 5+ years of experience in related transfusion medicine sales or customer-facing roles

  • Sales Experience: 5+ years of sales experience in medical, healthcare diagnostic industry

  • Knowledge of all aspects of diagnostic sales and marketing and sales, in addition to a strong strategic market and technical application capabilities

  • Strong understanding of QO sales process, TM competitive market and success in managing transfusion medicine sales process

  • Demonstrates a positive attitude during company functions and public events, encourages team camaraderie and enthusiasm

  • Travel: up to 50%

  • This position is not currently eligible for visa sponsorship. 

Preferred:

  • 3+ years of technical experience in a lab, QO, or hospital with TM lines of business is strongly preferred.

  • Technical knowledge and skills from working in a lab or hospital; consulting with customers is preferred

  • Prior training or facilitation experience preferred

  • People Management experience is a plus


Key Working Relationships
  • NA Sales, Marketing, Strategic Markets & Global Marketing and Training Teams

  • Human Resources, Finance and Commercial Enablement

The Work Environment

Typical work week and hours in a home office-based environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Frequently required to sit, stand, and walk.  Occasionally required to bend, twist, and reach. Must be physically able to travel up to 50%. Must maintain a valid driver’s license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical work day, 80% of time meeting with people in field or classroom, 20% of the time on computer, doing paperwork, or on the phone. Must be able to lift-up to 25 pounds.  Travel 50% of time.

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $118,000 to $145,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [email protected].

#LI-CG1 #LI-Remote


 

Skills Required

  • Bachelor's degree (or 10+ years relevant work experience) in Sales, Marketing, Business, Biological Science, or related field
  • 5+ years experience in transfusion medicine sales or customer-facing roles
  • 5+ years sales experience in medical or healthcare diagnostics industry
  • Knowledge of diagnostic sales and marketing, strategic market and technical application capabilities
  • Strong understanding of QuidelOrtho sales process and transfusion medicine competitive market; success managing TM sales process
  • Ability to develop, facilitate, and coach sales training and in-role training strategies
  • Willingness and ability to travel up to 50%
  • Discipline, organization, and self-motivation to work autonomously in a home office
  • Maintain a valid driver's license and own/maintain an automobile suitable for travel
  • Ability to lift up to 25 pounds
  • Positive attitude, team camaraderie, and public representation at company events
  • 3+ years technical experience in a lab, QuidelOrtho, or hospital with transfusion medicine (preferred)
  • Technical knowledge and skills from working in a lab or hospital; customer consulting experience (preferred)
  • Prior training or facilitation experience
  • People management experience

Ortho Clinical Diagnostics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ortho Clinical Diagnostics and has not been reviewed or approved by Ortho Clinical Diagnostics.

  • Healthcare Strength Health coverage and core medical options are consistently present, and employee premiums are described as stable in recent years.
  • Leave & Time Off Breadth PTO and paid time off figure prominently in the package, with HSA support commonly referenced alongside time‑off programs.
  • Strong & Reliable Incentives Bonuses, overtime opportunities, and paid breaks are highlighted in certain areas as meaningful additions to base pay.

Ortho Clinical Diagnostics Insights

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The Company
HQ: Raritan, NJ
4,457 Employees

What We Do

Ortho Clinical Diagnostics (Nasdaq: OCDX) is one of the world’s largest pure-play in vitro diagnostics (IVD) companies dedicated to transforming patient care. More than 800,000 patients across the world are impacted by Ortho’s tests each day. Because Every Test is a Life, Ortho provides hospitals, hospital networks, clinical laboratories and blood banks around the world with innovative technology and tools to ensure test results are fast, accurate, and reliable. Ortho's customized solutions enhance clinical outcomes, improve efficiency, overcome lab staffing challenges and reduce costs. From launching the first product to determine Rh+ or Rh- blood type, developing the world’s first tests for the detection of antibodies against HIV and hepatitis C, introducing patented dry-slide technology and marketing the first U.S. Food and Drug Administration-authorized high-volume antibody and antigen tests for COVID-19, Ortho has been a pioneering leader in the IVD space for over 80 years. The company is powered by Ortho Care, an award-winning, holistic service and support program that ensures best-in-class technical, field and remote service and inventory support to laboratories in more than 130 countries and territories around the globe.

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