Sales Training Manager

As we continue to grow as QuidelOrtho, we are seeking a Sales Training Manager for our Clinical Labs instruments. The Sales Training Manager directly is responsible for design, development, and facilitation of the Clinical Lab Sales Training programs and developing an in-field coaching model. This role will be a conduit of learning, advancing the skills, knowledge and abilities of current teammates and new hires.  They establish, model, and coach best in class sales skills and promote practices to drive sales of the entire QuidelOrtho portfolio into hospital, POL, Urgent Care, Public Health, and Government segments leveraging opportunities that are direct and through distribution. Speeds the acquisition of skills by engaging field employees in the classroom, assignments, self-reflection, evaluation and analysis of calls, and feedback on real-time skill practice in customer calls and through job aids, materials, and training resources.   They advise, coach, and promote the career advancement of employees to ascend to the highest level of sales delivery to aid in attainment of performance goals and targets. This role supports the training of both the sales and technical commercial teammates.

This is a remote based position in the US, reporting to the Associate Director, Commercial Enablement and Training.

The Responsibilities

• Develops, models, and coaches best in class clinical lab sales skills / practices to drive sales and help the field sales organization meet and exceed revenue goals

• Develops, plans, coordinates, and executes field and transfusion medicine product trainings by partnering with North America and Global training and field sales teams

• Promotes the training philosophy and confirms all company activities are developed and designed with operations in mind

• Designs, facilitates, and executes, and effectiveness of in-role training strategies and programs that will enable the commercial organization to exceed product specific targets for revenue, profitability, instrument placements, menu expansion, and win & retention rate

• Proactively conveys timely information to supervisor and others regarding the field team’s capacity to listen; solve problems; provide solutions and leverage resources to maximize sales, revenue, and marketing opportunities.

• Contributes to the development of “Best in Class” sales performance tools, materials, and systems to assist the sales team to meet or exceed revenue goals.

• Carries out duties in compliance with established business policies

• Perform other work-related duties as assigned

The Individual

Required:

• Education: Bachelor’s Degree (or 10 plus years of relevant work experience) in Sales, Marketing, Business, Biological Science, or related field.

• Industry Experience: 5+ years of experience in related healthcare or customer-facing roles

• Sales Experience: 5+ years of sales experience in medical, healthcare diagnostic industry

• Knowledge of all aspects of diagnostic sales and marketing and sales, in addition to a strong strategic market and technical application capabilities

• Demonstrates a positive attitude during company functions and public events, encourages team camaraderie and enthusiasm

• Travel: 50%

• This position is not currently eligible for visa sponsorship. 

Preferred:

• 3+ years of technical experience in a lab, QO, or hospital with TM lines of business is strongly preferred.

• Technical knowledge and skills from working in a lab or hospital; consulting with customers is preferred

• Prior training or facilitation experience preferred

• People Management experience is a plus

Key Working Relationships

• NA Sales, Marketing, Strategic Markets & Global Marketing and Training Teams

• Human Resources, Finance and Commercial Enablement

The Work Environment

Typical work week and hours in a home office-based environment. Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment. Frequently required to sit, stand, and walk.  Occasionally required to bend, twist, and reach. Must be physically able to travel up to 50%. Must maintain a valid driver’s license and must own and maintain an automobile suitable for travel to customer sites, airport, etc. Travel includes airplane, train, automobile, and overnights. On a typical work day, 80% of time meeting with people in field or classroom, 20% of the time on computer, doing paperwork, or on the phone. Must be able to lift-up to 25 pounds.  Travel 50% of time.

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on that facts and circumstances of each case. The salary range for this position is $80,000 to $136,000 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

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Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at [email protected].

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