Sales Team Manager (Inbound)

Posted 3 Days Ago
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London, Greater London, England, GBR
Hybrid
Entry level
Fintech • Machine Learning • Sharing Economy • Social Impact • Big Data Analytics
Building the place where small businesses get the funding they need to win.
The Role
Leads and coaches a high-volume inbound sales team, manages performance against targets, analyzes funnel and conversion metrics, optimizes sales processes, and drives continuous improvement. Provides live coaching, develops team members, supports hiring and onboarding, uses CRM and sales analytics to report pipeline insights, implements new initiatives, and promotes Generative AI and sales tools to improve productivity and workflow efficiency.
Summary Generated by Built In
We’re on a mission to back the UK’s small businesses like no one else 🚀

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters!

[Read our Impact Report] | [See our Trustpilot]

The role ⚡

📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits

We’re looking for a hands-on Sales Manager to lead, coach, and scale our Inbound sales team. You’ll be responsible for driving conversion, optimising processes, managing daily floor performance and more.

What you'll do:

  • Motivate and performance-manage your team to consistently achieve individual and collective targets

  • Use metrics and funnel analytics to run tailored 1:1s and build individual development plans for your direct reports

  • Be an active floor presence - coaching through live call shadowing, role-playing, objection handling, and setting short, medium, and long-term performance goals

  • Analyse performance data, conversion metrics and trends to design, implement, and iterate high-impact sales strategies and design new and better processes

  • Leading the implementation of continuous improvement to drive the team forward

  • Proactively identify ways to use Generative AI tools and modern sales software to cut manual admin and streamline daily workflows

  • Act as a key point of contact for other departments within Funding Circle, leading the development and rollout of new initiatives

  • Use CRM dashboards and sales analytics to track team performance and present actionable pipeline insights to leadership

  • Champion best-practice initiatives and ensure internal controls and policies are adhered to across the floor

  • Maintain active involvement in interviewing and running the day-to-day onboarding for new hires

What we’re looking for 🌱

We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.

  • Proven experience in a high-volume sales leadership or senior player-coach role

  • Skilled at analysing conversion metrics, call data, and performance trends to build, test, and implement successful sales strategies

  • Proactive and eager to bring new ideas to drive the performance of your team

  • Always looking for a "better way" to optimise processes and drive continuous improvement

  • Confident using Generative AI and modern sales tools daily to automate workflows, and drive team productivity

  • A strong relationship builder internally and externally with excellent cross-functional collaboration skills

We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Why join us? 💜

We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!

Our Circler Proposition focuses on five areas:

  • Flexibility: We provide a benefit allowance you can tailor to your own life and family.

  • Health: This includes private medical and dental, health assessments, and access to a digital GP.

  • Wealth: We offer life assurance, share schemes, and financial coaching.

  • Development: You get a dedicated annual learning allowance to help you level up.

  • Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.

We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.

Ready to join a mission that matters? We’d love to chat!

Skills Required

  • Proven experience in high-volume sales leadership or a senior player-coach role
  • Ability to analyze conversion metrics, call data, and performance trends
  • Experience building, testing, and implementing successful sales strategies
  • Proactive approach to improving team performance and processes
  • Confidence using Generative AI and modern sales tools to automate workflows and improve productivity
  • Strong internal and external relationship-building and cross-functional collaboration skills
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The Company
HQ: London
900 Employees
Year Founded: 2010

What We Do

Over the past ten years, Funding Circle has built a machine learning and technology platform that is changing the way small businesses access the financing they need to grow. Business owners can complete a loan application and receive a decision in a matter of minutes, enabling them to get funding quickly at an affordable rate. When small businesses succeed, they create jobs, support local communities, and drive the economy forward - that’s why we care about helping them win. To us, nothing is more important.

Why Work With Us

The traditional banking system is broken, so we’re building a better one. We’ve never been ones for the status quo. We believe in questioning convention, experimenting, innovating, and finding a better way. We believe in those made to do more, and that includes our employees. We seek and hire the best by providing great benefits, perks, and pay.

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