The Role
The Sales Team Leader will manage a small team, handle customer inquiries, mentor Sales Consultants, and assist the National Sales Manager while maintaining personal sales responsibilities.
Summary Generated by Built In
About us
At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership.
But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.
About the role
Based out of our Haymarket, Sydney CBD office, the Sales Team Leader will be responsible for managing a small team of high performing Sales Consultants. As a high performer yourself the role will be split 80% hands on, on the phone and 20% managing, mentoring and developing the team whilst acting as a right hand to the National Sales Manager.
You'll lead by example, handling your own pipeline of customers while supporting the performance and growth of a small sales team. This is an ideal role for someone who wants to continue refining their sales craft while gaining exposure to leadership responsibilities with a clear development pathway toward a full management role. We’re looking for someone who takes a strategic lens to their career, thrives in a fast-paced, high-growth environment, and is eager to step into more responsibility.
Responsibilities
- Respond to inbound customer enquiries and convert them from interest to subscription
- Manage the full customer pipeline with precision, ensuring every enquiry is contacted, nurtured, and followed up to maximise conversion and reduce lead leakage
- Clearly articulate Splend’s value proposition, unique business model, and how our offering support driver success in the rideshare space
- Be a product expert, able to confidently educate customers on Splend’s full vehicle portfolio, including mainstream models, electric vehicles (EVs), high-capacity people movers, and luxury cars
- Work cross-functionally with depot and operations teams to align with business priorities
- Drive high levels of customer satisfaction with a solutions-first approach
- Act as the right-hand to the National Sales Manager, helping to guide daily sales activity
- Mentor and coach Sales Consultants to improve performance and hit KPIs
- Provide support in onboarding, process improvement, and team planning
- Take ownership of team reporting, pipeline tracking, and forecasting where required
- Help shape the team culture and contribute ideas to broader sales strategy
What you'll bring
- Proven success in a phone-based sales role with high conversion rates
- 2-3 years of B2C sales experience, ideally in rideshare, mobility, automotive, or subscription industries (desirable but not required)
- Demonstrated interest or experience in team support, mentoring, or leadership
- Strong interpersonal and communication skills to build rapport across diverse audiences
- Proficient with Microsoft Excel for sales reporting and tracking
- CRM experience (Salesforce, HubSpot, Zoho, etc.) is a bonus
- Strategic thinker with a desire to grow into a long-term leadership career
- Able to work alternate Saturdays (with a day off in lieu)
What we offer
- Performance based bonus
- Salary packaging with 15% employer contributions for Electric Vehicles
- A day off on your birthday
- Employee Assistance Program
- Dedicated Learning & Development platform.
Splend is a dynamic growth company driven a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact.
At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.
When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.
Top Skills
Hubspot
Excel
Salesforce
Zoho
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The Company
What We Do
Splend provides eco-friendly and affordable cars to on-demand drivers, so they can focus on earning an income.
For over seven years, we’ve been helping drivers earn more, improve their ratings, and enjoy their jobs. How do we do that? By offering an unrivalled level of support for our customers.
We’re more than a car supplier. We provide resources and a community for drivers wanting to be their best. From dedicated support to advanced training and rewards, we help our customers take control of their careers with our flexible plans.
Splend was founded in Sydney in 2015. As on-demand driving became part of modern society, we expanded to nine cities across Australia, the Americas, and Europe, and grew our global team to over 150 employees.
We’ve helped students, retirees, former refugees, and single parents find work they love, which fits their lifestyle. We take pride in everything our members and teams achieved so far, and we’re only just getting started.
