Sales Team Leader (f/m/d)

Posted 3 Days Ago
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Milano, ITA
In-Office
Senior level
Biotech
The Role
Leads and coaches internal and external sales teams across Lombardia and Northern Italy while managing strategic accounts. Responsibilities include setting targets, monitoring sales pipelines, developing account plans, driving upsell and cross-sell opportunities, managing distributors and dealers, resolving customer issues, recruiting and onboarding team members, and executing sales strategies to achieve growth and customer satisfaction.
Summary Generated by Built In
How you can make an impact

As part of the Sales team in Eppendorf Italy, responsible for Lombardia and North of Italy, you play a pivotal role as Team Lead by actively coaching, coordinating, and monitoring your team’s sales activities, while also driving direct impact on our customers through your Account Manager responsibilities, ensuring excellent customer satisfaction and contributing significantly to the overall success of Eppendorf.

  • You act as a key sales expert to define sales targets with the Sales Director and support the implementation of the Group/Area/Zone strategy.

  • You coordinate, monitor, and review sales activities (account planning, funnel, offers/pricing) to ensure growth and goal achievement.

  • You build and maintain strong, long-term relationships with clients and key accounts, ensuring their needs are met.

  • You develop and execute strategic account plans, including upsell and cross-sell opportunities, negotiations, and issue resolution.

  • As a Team Sales Leader you are responsible for leading, coaching, and developing your team to drive performance, harmonize sales approaches, and support long-term success. Please note the sales team includes both internal direct resources ( Account Managers) & external independent sales agences).

  • You participate in the recruitment, onboarding, and continuous training/mentoring of new and existing sales team members.

  • You balance strategic leadership with hands-on account management, ensuring both team performance and client satisfaction are prioritized.

  • Distributors & dealers management

What sets you apart
  • You hold a Bachelor’s degree in Sciences, Engineering, or a related field, ideally with a focus on Life Sciences, enabling you to understand our customers’ applications and challenges.

  • Have proven experience (ideally 5+ years) in strategic sales and leading/coaching sales teams, consistently driving growth and performance.

  • Strong, demonstrable track record of sales success and building long-lasting customer relationships.

  • You know how to motivate and develop people: setting clear goals, follow up on progress, and creating the conditions for your team to succeed.

  • Excellent communication skills, with the capacity to engage effectively with team members, clients, and internal stakeholders at different levels.

  • You are experienced in designing and executing sales strategies that translate into concrete results and achievement of targets.

  • You master modern sales techniques and methodologies and combine strong persuasion and negotiation skills with a customer-centric mindset.

What we offer
  • Purpose and impact. At Eppendorf, you work on solutions that help improve people’s lives around the world.

  • We value your contribution. A fair, competitive salary plus vacation show that your work truly

  • Learning that moves you forward. With the Eppendorf Academy, digital learning platforms, language courses, workshops, community formats, coaching and development programs, you can grow continuously – both professionally and personally.

Skills Required

  • Bachelor’s degree in Sciences, Engineering, or a related field
  • Ideally, a focus on Life Sciences
  • Ideally, 5+ years of experience in strategic sales and leading or coaching sales teams
  • Proven track record of sales success and building long-term customer relationships
  • Ability to motivate and develop people, set goals, and monitor progress
  • Excellent communication skills with team members, clients, and internal stakeholders
  • Experience designing and executing sales strategies that achieve targets
  • Knowledge of modern sales techniques and methodologies
  • Strong persuasion and negotiation skills with a customer-centric mindset
Am I A Good Fit?
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The Company
HQ: Hamburg
3,149 Employees

What We Do

Eppendorf is a leading life science company that develops and sells instruments, consumables, and services for liquid-, sample-, and cell handling in laboratories worldwide. Its product range includes pipettes and automated pipetting systems, dispensers, centrifuges, mixers, spectrometers, and DNA amplification equipment as well as ultra-low temperature freezers, fermentors, bioreactors, CO2 incubators, shakers, and cell manipulation systems. Consumables such as pipette tips, test tubes, microtiter plates, and disposable bioreactors complement the range of highest-quality premium products. Eppendorf products are most broadly used in academic and commercial research laboratories, e.g., in companies from the pharmaceutical and biotechnological as well as the chemical and food industries. They are also aimed at clinical and environmental analysis laboratories, forensics, and industrial laboratories performing process analysis, production, and quality assurance. Eppendorf was founded in Hamburg, Germany in 1945 and has about 5000 employees worldwide. The company has subsidiaries in 33 countries and is represented in all other markets by distributors. Imprint: www.eppendorf.com/imprint

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