Sales Support Administrator

Posted 15 Days Ago
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St. Petersburg, FL
In-Office
80K-80K Annually
Entry level
Fintech • Healthtech • Financial Services
The Role
The Sales Support Specialist assists sales teams by providing technical support for sales tools, managing agreements, and optimizing sales processes.
Summary Generated by Built In
Sales Support Administrator

At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that serves to empower and motivate employees beyond the standard corporate rhetoric one might see on motivational posters. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.

Position Overview:

The Sales Support Administrator plays a critical role in enabling the success of our sales teams by providing timely assistance and troubleshooting across key platforms and processes. This individual will serve as the first point of contact for resolving technical and operational issues related to sales tools, ensuring smooth execution of agreements, and supporting overall sales productivity.

The ideal candidate should be task oriented, organized and able to manage several responsibilities simultaneously. While daily functions will be well defined and documented for this role, the ideal candidate should possess the ability to be flexible to take on the needs of an ever-changing business. Additionally, the candidate should be a quick learner and able to own tasks and results.

For Full-Time Employees we offer:
  • Competitive health, dental, and vision benefits
  • Guardian Hospital Indemnity coverage
  • Life & LTD
  • 401(k) matching up to 3%
Primary Job Duties:
  • Technical Support & Troubleshooting
  • Provide frontline support for sales teams experiencing issues with Salesforce, Chili Piper, Gong, and other sales enablement tools.
  • Diagnose and resolve user-reported problems promptly, escalating complex issues when necessary.
  • Document & Agreement Management
  • Assist with the preparation, routing, and troubleshooting of Docusign agreements to ensure timely execution
  • Sales Process Enablement
  • Support scheduling and meeting coordination through Chili Piper.
  • Ensure Salesforce data integrity by assisting with updates, corrections and best practices
  • Tool Optimization & Training
  • Act as a resource for sales teams by providing guidance on tool usage and best practices.
  • Collaborate with Sales Operations to identify recurring issues and recommend process improvements.
  • Proficient in using CRM systems, sales enablement tools, and sales enablement strategies.
  • Ability to identify bottlenecks or inefficiencies in sales process and find solutions.
  • Strong attention to detail and the ability to work independently
  • Proficiency with Salesforce and the ability to learn new tools quickly
Skills & Requirements:
  • Preferred Knowledge: Docusign, Chili Piper, and Gong
  • Basic Excel, Power Point, and business intelligence skills
  • Education- Bachelor’s degree in business, Marketing, or related field (preferred)
  • Certifications in sales operations, CRM tools or marketing automation a plus


About Us:

Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.


Salary Range
$80,000$80,000 USD

View our CCPA disclosure notice here

Top Skills

Chili Piper
Docusign
Excel
Gong
Power Point
Salesforce
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The Company
Valhalla, NY
312 Employees
Year Founded: 1993

What We Do

Since 1993, Rectangle Health has been making a difference in the healthcare community with solutions that enable financial and operation health for practices, ultimately leading to healthy patients. Click the link below to chat with a consultant about simplifying the business side of your healthcare practice.

Our mission is to simplify the business the side of healthcare with our technology and our best-in-class consultants and support teams.

Practice Management Bridge®, our flagship solution improves operational efficiency and increases patient payments while:

Reducing time spent managing billing
Receiving and posting payments quickly
Minimizing time spent on payment reconciliation
Automating refunds and streamlining billing
Decreasing time spent on new site integrations/conversions
Consolidating systems into one payments solution across multiple sites
Reducing cost of PCI compliance and non-compliance fees
Automating patient scheduling and reminders
Helping your staff and practice meet and maintain compliance requirements with ease.

Visit www.rectanglehealth.com to learn more about our healthcare software solutions.

In April of 2022, Rectangle Health launched the C.A.R.E.S. initiative, an active extension of our core values.

Championing client success
Acting with purpose and integrity
Respecting the healthcare community
Excelling at everything we do
Shaping what’s possible

We encourage you all to follow along as we utilize our platform to make a difference in our community.

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