Who We Are
Vermeer equips customers doing important work around the world. We are global, driven by innovation and growing. The equipment we make manages natural resources, connects people and feeds and fuels communities. We live out a caring culture, we demonstrate agility, we keep a focus on customers and are stewards of our resources. These beliefs drive our culture, determine how we treat others and steer our business.
Work Shift
1 - First ShiftJob Summary
The Sales Support Specialist II – Industrial engages internal customers and dealers to provide quality service and accurate information regarding delivery schedules and forecasting as well as answers questions, manages the equipment order process, and maintains solid relationships. This role provides support to the management team regarding the SIOP process.What You’ll Do
1. Support sales team and dealers including, but not limited to, lead time requests, order swaps, compass routings, and equipment moves.
2. Manage all aspects of specified original equipment manufacturer customers including forecasting, orders and shipments.
3. Assist sales team with product group specific SIOP process.
4. Coordinate and manage product group Additional Dealer Discount Requests (ADDR).
5. Work with internal teams such as corporate accounts, training, and engineering to assign stock machines for their needs.
6. Identify and monitor competitors that may affect sales. Conduct and analyze market research on competitors including market share, new product and pricing.
7. Attend specific customer events and trade shows providing expertise and customer support. Coordinate and support factory VIP customer visit experiences and internal training events.
What We’re Looking For
- Bachelor’s degree in Business, Communications, or Marketing with minimum four years’ experience in administration, logistics, sales support or related field; and/or equivalent combination of education and experience required.
- Experience with Power BI preferred.
- Demonstrated knowledge of Vermeer history and the ability to answer questions regarding products and/or the company.
- Ability to develop relationships with dealers and team members. Ability to create a positive reputation with dealers and peers.
- Ability to maintain positive interpersonal relationships, which encourages openness with others; ability to be informative and offer professional assistance when working with the dealers, co-workers, and the public.
- Proven proficiency in Excel.
- Detail-oriented with ability to produce accurate, professional, and concise documents.
- Ability to maintain confidential material given to customers and dealers.
- Self-starter that does not require daily guidance, can handle a high workflow, and can prioritize various requests and be able to manage multiple tasks on a continuous basis.
- Ability to develop and initiate internal process enhancements for the commercial team continuously.
Travel
- Occasional travel is required of this position.
Work Location
ONSITE: A team member’s day-to-day work is best done on a Vermeer campus. If work content can be occasionally completed at an offsite location, discuss potential arrangements with your manager.Equal Opportunity Employer
At Vermeer Corporation, we believe in the value of your unique identity, background, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity, veteran status or any other status protected by the law. Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact Team Member Solutions at (641) 621-8767 or at [email protected].
Interested? We’d love to get to know you.
Skills Required
- Bachelor’s degree in Business, Communications, or Marketing, or equivalent combination of education and experience
- Minimum four years of experience in administration, logistics, sales support, or a related field
- Proficiency in Microsoft Excel
- Ability to develop and maintain positive relationships with dealers and team members
- Ability to produce accurate, professional, and concise documents
- Ability to maintain confidential customer and dealer information
- Ability to manage high workflow, prioritize requests, and handle multiple tasks continuously
- Ability to develop and initiate internal process improvements
- Knowledge of Vermeer history and ability to answer product and company questions
- Experience with Power BI
What We Do
Do More At Work, In Life, For Others As a leading manufacturer of agricultural and industrial equipment, Vermeer relies on a team of more than 3,500 strong making a real impact. Around the world, Vermeer team members are rolling up their sleeves to design, build and support tough yellow iron built for customers feeding and fueling their communities, managing natural resources and connecting people to the necessities of life. Headquartered in Pella, Iowa, U.S.A., Vermeer employs team members around the world, with regional offices in Brazil, the Netherlands and Singapore; additional manufacturing facilities in South Dakota and Tianjin; and more than 600 dealers located around the world. We’re not just proud of what we do, we’re proud of how we do it: we put others first, we build the best and we give back. Built upon a legacy of innovation and grit, Vermeer has continued to listen to and meet the needs of customers across the globe for more than 70 years. We are rooted in our 4P Philosophy – Principles, People, Product and Profit – and these are the core values that drive our culture, determine how we treat others and steer our business. Proud to be a family-owned and -operated company, Vermeer serves as a leading example of successful family business. Since 1948, Vermeer has built a strong foundation grounded in values and led by those in pursuit of progress and a heart for others. Our influence is real and felt around the world. Vermeer machines are made to equip our customers to do more across a diverse group of important markets including underground construction, surface mining, tree care, environmental and agricultural industries. The equipment we design, build and support helps make our world go. And our people are doing the same thing – moving their communities, industries and causes forward.
