Founded in 1988, Allegiance Industries is a diversified, multi-divisional facility services provider specializing in janitorial, security, and electrical services. We serve clients across industrial manufacturing, pharmaceutical and cleanroom, healthcare, government, education, and retail nationwide — and our client relationships average well over a decade because of the standard we hold ourselves to.
We’re looking for a detail-driven, tech-savvy Sales Support Specialist to keep our proposal pipeline moving and our sales data clean. This is a full-time, in-office role based at our Columbia, SC office (939 S. Stadium Rd), Monday through Friday, 8:30 AM to 5:00 PM. It’s a high-leverage position for someone who is comfortable living inside modern software tools and wants to be the engine behind a growing business development team.
WHAT YOU’LL DO
Proposal & RFP Development
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Build, format, and assemble professional proposals that respond directly to client and prospect requirements.
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Track RFP, RFI, and bid deadlines across multiple opportunities, working backward from due dates to keep submissions on schedule.
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Read solicitation documents closely, pull out the specific requirements, and shape each proposal so it answers exactly what’s being asked.
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Maintain a library of reusable proposal content, boilerplate, and past responses so the team isn’t reinventing the wheel on every bid.
CRM Management & Data Hygiene
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Own day-to-day CRM upkeep: updating records, logging activity, correcting and de-duplicating data, and keeping fields complete and accurate.
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Review prospected work and incoming leads, route them appropriately, and flag opportunities for the sales team.
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Run routine clean-up and data-quality checks to keep the CRM trustworthy as a source of truth.
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Generate basic reports and lists to support pipeline reviews and outreach.
General Sales Support
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Coordinate with business development, operations, and leadership to gather the inputs needed for accurate, compelling proposals.
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Produce polished, client-ready materials and light marketing collateral.
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Handle ad hoc administrative and data tasks that keep the sales function running smoothly.
This role is a strong fit for someone who is genuinely comfortable with software and learns new tools quickly.
Technical Skills
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AI tools — Practical, hands-on experience using AI assistants (we use Claude) to draft, summarize, research, and speed up everyday work. You should be eager to use AI as a daily productivity multiplier, not intimidated by it.
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Microsoft Excel — Solid working proficiency: formulas, sorting and filtering, cleaning and structuring data, and building simple reports. Comfort with larger data sets is a plus.
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CRM software — Experience with a CRM platform (Zoho, Salesforce, HubSpot, or similar); able to navigate, update, and maintain records efficiently.
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Canva (or similar) — A plus. Ability to put together clean, on-brand documents and graphics.
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Strong all-around computer skills — You pick up new applications fast and aren’t fazed by switching between tools throughout the day.
Personal Qualities
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Exceptional attention to detail and accuracy — small errors in a proposal or a CRM record matter here.
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Strong written communication and an eye for clean, professional formatting.
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Excellent organization and the ability to juggle multiple deadlines without dropping any.
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Self-directed and dependable; able to take a task and run with it.
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Problem solving ability along with the thrill of accomplishing tasks
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0-2 years experience in a sales support, AI focused position, or related role.
NICE TO HAVE
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Experience supporting proposals, bids, or RFP responses — especially in facility services, B2B services, or government/institutional contracting.
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Familiarity with public-sector or enterprise procurement processes.
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A background in sales, business development, or marketing operations.
WHY ALLEGIANCE
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Join a stable, established company (in business since 1988) that’s still growing and investing in modern tools.
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Real ownership of your work and visible impact on the sales pipeline.
Skills Required
- Practical hands-on experience using AI assistants (Claude) to draft, summarize, and research
- Solid working proficiency with Microsoft Excel (formulas, sorting/filtering, cleaning data, simple reports)
- Experience with CRM software (Zoho, Salesforce, HubSpot, or similar); CRM data entry and maintenance
- Strong all-around computer skills and ability to learn new applications quickly
- Exceptional attention to detail and accuracy
- Strong written communication and clean professional formatting skills
- Excellent organization and ability to juggle multiple deadlines
- Self-directed, dependable, and able to take tasks and run with them
- 0-2 years experience in sales support, AI-focused role, or related position
- Ability to produce polished client-ready materials and light marketing collateral (Canva or similar)
- Experience supporting proposals, bids, or RFP responses (facility services, B2B, or government contracting)
- Familiarity with public-sector or enterprise procurement processes
- Background in sales, business development, or marketing operations
What We Do
Founded in 1988 as a commercial cleaning company, Allegiance Industries has evolved into a diversified, multi-divisional facility services provider. The company provides 24/7 commercial and industrial janitorial, unarmed security guard, and electrical services to a variety of sectors, including manufacturers, schools, and healthcare facilities. They focus on delivering high-quality, technology-driven solutions to maintain safe and compliant environments for their clients.
