Sales Support Specialist - Transformer Tendering Africa Market

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The opportunity: 

As a Sales Support Specialist for Transformer Business, you will be part of Indian Operation Center in India (INOPC), aiming to develop a global value chain, where key business activities, resources and expertise are shared across geographic boundaries to optimize value for Hitachi Energy customers across market. You will support South or West Africa demand side Team throughout the Sales Process.

How you’ll make an impact:

• Write value added proposals for mainstream transformers and ensure they are captured in current tools.

• Responsible for all technical, financial (costs and prices) and management aspects of bids/estimates/ proposal.

• Review and comment customer’s specification and requirements and determine appropriate solution for proposal. Identify potential risks in the bids/estimates/quotations.

• Help with reviewing certain legal aspects – Terms and Conditions of Sales. Participate in Risk Reviews and internal negotiation.

• Communication with Hitachi Energy and external factories for technical and commercial clarifications. Present proposed solution to Sales Team (giving final approval – SOX compliance).

• Support negotiation/clarification during bidding process. Develop and maintain positive relationships with existing and new customers.

• Ensures cross-collaboration within the Sales team, and actively promotes collaboration with HUB BU.

• Use of judgment and initiative is necessary to identify priorities, solve problems, meet schedule, adapt to change and choose the most efficient ways to do the work.

• Track proposal status and follow-up with customers. Order Handling, Invoicing and order collection.

• Collecting the order in synergy with the Account Management Team. SFDC opportunity capturing.

• Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy’s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background:

• Bachelor’s degree in electrical engineering degree. Should have hands-on 3+ yrs experience in Transformer / Substation Sales or Tendering.

• Knowledge in Power Transformer. Understanding of transformer technical specifications.

• Good written and verbal communication skills with strong organization and time management.

• Proficient in SAP and CRM tools like Sales force is an advantage.

• Proven interpersonal abilities with peers, colleagues, superiors, customer, suppliers and service providers.

• Proficiency in both spoken & written English language is required.