Our Story
Adorama Rental Company (ARC) is the leading equipment rental house for high-end digital cinematography tailored to creative professionals and productions of all sizes. Whether you’re a filmmaker, photographer, or producer, we provide an extensive inventory of cutting-edge gear, tools, accessories, and services to bring your vision to life.
Backed by decades of industry experience and the trusted Adorama name, ARC offers end-to-end rental solutions, camera and lens testing, dedicated account managers and seamless, personalized service designed to keep your project moving forward—no matter the scale or complexity.
Our Leadership Principles
- Growth Mindset: We set high standards, embrace failure, and are open to change.
- Be Customer-Centered: We focus on the end-to-end customer experience.
- Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
- Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
- Be Humble & Respectful: We assume positive intent, listen actively, and support one another.
What You'll Do
We are seeking a detail-oriented and driven Sales Support Specialist to support a key member of our sales team operating in the TV & Film equipment rental market. This individual will assist the Business Development Manager with a range of administrative duties including, but not limited to purchase orders, invoices, delivery coordination, and other tasks as required.
- Assist sales representatives with quotes, rental orders
- Manage inbound customer inquiries regarding equipment availability
- Coordinate equipment reservations, substitutions, and availability
- Monitor active rentals, returns, extensions, and billing make appropriate adjustments
- Support scheduling and logistics for gear deliveries and pick-ups
- Maintain CRM (Salesforce) records
- Ensure that the customer has all the necessary rental documentation
- Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.
What Will Help You Thrive
- Bachelor’s degree preferred, or equivalent industry experience
- 2+ years of relevant sales support / rental coordination / production operations experience preferred
- Experience or education in broadcast, film, television, live events, or production rental strongly preferred
- Familiarity with camera, lighting, grip, audio, staging, or related production equipment preferred
Skills & Competencies
- Strong organizational and multitasking abilities
- Excellent client service and communication skills
- High attention to detail and accuracy
- Ability to prioritize shifting production schedules and urgent requests
This role requires five on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected.
The hourly rate of pay for this role is $18 - $22. The rate will be determined based on overall skills and experience.
Ready to Join Our Team of Creators? Apply today and let’s create something extraordinary together.
Skills Required
- Bachelor's degree or equivalent industry experience
- 2+ years of relevant sales support or rental coordination experience
- Experience in broadcast, film, television, live events, or production rental
- Familiarity with production equipment like camera, lighting, grip, audio
What We Do
We are so much more than just a camera store… we've become the #1 place for all content-creators, photographers, vloggers and anything you can imagine to help you capture, enjoy and share life’s moments on your platform or with your friends and family. We are always striving to grow and love to hear feedback from our loyal patrons and the otherwise curious; drop us a line, like or comment! Located in New York City, Adorama is the affordable photography, electronics, video and camera store. We carry a large selection of camera equipment and have the best prices in the NYC area. Whether you're a professional photographer or just starting out, our helpful and knowledgeable salespeople will help select the right studio gear, lighting, tripods and camera equipment just for you.
