Air Liquide New Zealand provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. Air Liquide New Zealand is a market leader in home healthcare services supplying medical gases and equipment in New Zealand. It's extended homecare network services home oxygen patients across the country. We are absolutely committed to the patient and to delivering both patients and health providers with high-quality products and services.
Customer and Account Management: Handle customer inquiries related to pricing and account issues.
Sales Team Support: Assist the sales team in contracts creation, managing the execution of commercial agreements, and processing invoices and credits.
Reporting and Analytics: Create and provide sales reports and customer call reports for the commercial team and Sales Manager’s review. Manage equipment charges and reconciliations of cost against project codes and in collaboration with the Local Engineer.
Administrative Tasks: Manage the creation of purchase orders for the commercial team; organises and follow-up of national and regional promotion campaigns;
Weekend work may be required from time-to-time.
Experience & Expertise: Possess a minimum of two years of experience in customer experience or support roles.
Education: Relevant business qualification would be preferable.
Communication & Collaboration: Demonstrate excellent communication and interpersonal skills, with the ability to build strong working relationships both with customers and internal teams.
Organizational Prowess: Exhibit strong attention to detail and exceptional organizational skills to manage multiple tasks efficiently and accurately.
Autonomy & Adaptability: Thrive in a dynamic environment, capable of working autonomously while also collaborating effectively as a key member of a team.
We OFFER
Full-time permanent role based in Penrose, Auckland NZ
Minimum hours per week: 40
Pay range: NZD $65,000 - $75,000 per annum
About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Skills Required
- Minimum 2 years of experience in customer experience or support roles.
- Relevant business qualification.
Air Liquide Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Air Liquide and has not been reviewed or approved by Air Liquide.
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Healthcare Strength — Health insurance and life coverage are broadly provided under a global common care baseline that includes inpatient and outpatient healthcare. Dental and vision coverage are present in many locations, and short-term disability provisions have been enhanced.
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Parental & Family Support — Policies provide at least 14 weeks of fully paid maternity leave globally and paid parental leave for non-birthing parents in the U.S. Childcare benefits are available in some countries as part of the package.
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Strong & Reliable Incentives — Annual incentive bonuses, performance bonuses for exceeding goals, and profit-sharing are integrated into the total rewards structure. Feedback suggests additional earning avenues like overtime can further augment pay in eligible roles.
Air Liquide Insights
What We Do
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
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