Join us at Nayax, a global fintech leader (NASDAQ; TASE: NYAX) revolutionizing the world of cashless payments, consumer engagement, and business management solutions. With more than 1,200 employees across 12 offices worldwide. At Nayax, you’ll be part of a diverse and innovative community where your work makes a real impact and helps shape the future of payments.
We are seeking a detail-oriented Sales Support Representative to support our sales team and customers. You will streamline the sales process by managing documentation, updating CRM systems, assisting with lead generation, and providing excellent customer service to ensure client satisfaction and high-performing sales operations.
Your Key Responsibilities Will Include:
- Commercial Support: Prepare and send quotations to customers, follow up on quotation confirmation
- Merchant Onboarding Support: Facilitate KYC request from payment acquirers, follow up on KYC process, follow up on payment collection
- Order Processing: Process sales orders, contracts, and invoices from customers and partners, ensuring accuracy from initiation to delivery.
- CRM & Data Management: Maintain, update, and manage customer records in the database.
- Customer Liaison: Act as the first point of contact for customer queries, resolving issues promptly.
- Lead Assistance: Coordinate sales leads and assist with follow-up activities.
- Collaboration: Liaise between the sales team, marketing, and logistics to ensure smooth operations.
What Makes You a Great Fit:
- Proven experience (3+ years) in a sales support, administrative, or customer service role.
- Proficiency in CRM software (e.g., Salesforce, Hubspot, JIRA) and MS Office (Excel, Word, PowerPoint).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize tasks.
- High attention to detail and accuracy in data entry.
Why Join Nayax
- Take ownership of your work and make a real impact on our customers — your work keeps the sales engine running smoothly, directly affecting customer satisfaction and the efficiency of our commercial operations.
- Join a fast-growing global fintech company that values innovation, teamwork, and exceeding customer expectations — with 1,200+ employees across 12 offices and operations in 120+ countries, Nayax is a NASDAQ-listed company at the forefront of the cashless payment revolution.
- A role at the heart of the business — collaborate daily with sales, marketing, and logistics, gaining broad exposure across the organization and building valuable cross-functional relationships.
- Grow your career in fintech — join a company that's scaling fast and investing in its people, with real opportunities to develop and take on more responsibility over time.
- Be part of a diverse, people-first culture — at Nayax, we believe great operations are built by great teams, and we make sure our people have the support they need to thrive.
Top Skills
What We Do
Welcome to Nayax, a global fintech company (NASDAQ; TASE: NYAX) dedicated to providing businesses with a comprehensive payment platform and management system for their operation. Since 2005, we've been at the forefront of the cashless payment revolution, offering innovative IoT services and management solutions for unattended retail.
Driven by our customer-first mindset and a commitment to in-house development, Nayax has evolved into a leading omnichannel retail solution provider. With over 1100 talented employees located in 11 offices around the world, we proudly serve customers in more than 120 countries. We've established partnerships with several global financial institutions in order for our platform to be able to accept over 50 currencies and over 80 major forms of payment. Moreover, Nayax holds a license as a payment institution in Europe.
As consumers increasingly embrace digital payment methods, Nayax continuously develops value-added services for our customers. From consumer engagement solutions and customized payment methods to an extensive API suite and a feature-rich mobile wallet app, our fully customizable management system provides an agile ecosystem that empowers merchants to improve their bottom line.
Our commitment to innovation and to our customers sets us apart. Rooted in our core values, Nayax's dedicated teams consistently deliver innovative products that meet the evolving needs of retailers and consumers alike. Our mission is to empower retailers by providing them with growth tools and systems that reduce operational costs.
At Nayax, we believe in creating a lasting impact on our customers' businesses, converting casual consumers into dedicated followers. By offering consumer engagement tools, loyalty programs, and omnichannel solutions, we help retailers increase their bottom line and accelerate their growth.
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