Role Summary:
The Sales Support Representative (SSR) is the primary point of contact for the customer and collaborates with Engineering, Manufacturing, Quality, and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will use data as a strategic asset to provide decision support, accurate planning of sales quota forecasting, and sales productivity reporting and efficiency analysis.
Responsibilities & Requirements:
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High School Diploma and up to 2 years of relevant experience.
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Customer focused with a results-driven mindset.
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Ability to work in a fast-paced environment, while ensuring effective communication and collaboration across varying functional/business platforms.
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Promote a positive and professional working atmosphere, where the status quo is challenged to improve, and the team is driven toward creating an exceptional customer experience.
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Demonstrate success in influencing people through effective collaboration, problem-solving and relational engagement.
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In collaboration with Sales leadership team, ensure continuous improvement projects are executed and delivered to meet objectives.
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Strong problem-solving skills, able to work independently and be a team player with a global mindset and approach.
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Proficiency in Microsoft Office package.
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Excellent organizational skills, able to establish priorities and work to specific deadlines with little supervision.
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Other duties as assigned.
Preferred Experience / Skills:
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Industry experience related to pumps/rotating equipment.
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Experience with customer relationship management in the power generation and utility industries.
Benefits:
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Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits!
Base pay range: 28.66–43.00 Hourly
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
