Sales Support / Process Engineer for Paper Industry

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Provide support for one or more accounts prioritizing the safety, delivery, quality, inventory, and profitability of each account.

Provides pre-sales technical expertise to the sales team and customers during the sales process | Provides technical input into bid proposals, projects and technical documents within the sales process and identifies additional sales opportunities with existing customers | Installs and demonstrates the organization's products at customer sites | Collaborates with sales teams to develop and recommend products and services to meet customers' requirements | Maintains up-to-date and comprehensive knowledge of the organization's and competitors' products and/or services.

Key Responsibilities:

• Daily support at customer paper mill(s), ensuring safe and effective treatment programs, generate and distribute weekly, monthly, and service reports, measure inventory, support order management and deliveries. May help support other customers within the district.
• Assists with technical issues at customer site(s), bring any issues to the customers attention and work with key account manager to put together a plan for corrective action – ensures the sales account manager is kept informed out outcomes and follow up.
• Look for growth opportunities at existing customers and assist with growth opportunities at prospect accounts as required.
• Assist with data analysis on program performance.
• Participate in technical training opportunities for advancement of skills and knowledge.

Qualifications:

• Bachelor's Degree in Engineering; Paper Science and Chemical Engineering preferred 
• Must have a valid Driver’s License and acceptable Motor Vehicle Record
• Ability to occasionally lift and carry 50 pounds.
• Travel to our customer paper mill sites

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

 

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]

The expected compensation range for this position is between $70,250.00 and $117,080.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.