About the role
The role of Sales Support Staff is to support the Onsite management to achieve the company vision and successfully implement our strategy to be the trade’s most valuable partner. Here you’ll have a future you can feel good about.
What can you expect?
- Answering of telephone enquiries from customers
- Process customers requests for delivery / release of orders for next day dispatch
- Deliver prompt responses to customer enquiries on stock availability and technical information
- Liaising with suppliers for pricing and product availability
- Logging of After Sales requests and associated follow-up
- Ensure stock levels are maintained in line with Onsite stock management system and procedures
- Embracing the Reece values, policies and procedures and being a supportive team member
- Processing and exporting mining orders
- Project Managing
- Project Estimating
Skills and Experience
- People skills and ability to build and maintain strong relationships with staff, colleagues and customers.
- Strong interpersonal skills - to establish a productive working relationship with all staff and customers
- Willingness to 'have a go'
- Great personal and workplace presentation
- Proficient with Microsoft Windows programs including, Word, Outlook and Excel
Our perks and benefits:
- Performance based bonuses
- Paid annual leave
- Continuous learning and development programs to support your career goals
- Generous discounts for those looking to renovate their bathroom or kitchen
- Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
- Paid parental leave
About Reece Onsite
Reece Onsite is focused on driving the success of our customers through end-to-end supply solutions; we cater for the unique volume requirements of large commercial builders, developers, and plumbers.
The Onsite team in Osborne Park, like the broader Reece team, are committed, down to earth and driven people striving for greatness every day.
What happens next!
After submitting your application, you’ll be invited to participate in a brief chat interview with one of our friendly recruiters so they can get to know you and your experience better.
At Reece Group, we prioritize fairness and are here to support you at every step. If you need any accommodations, let us know so we can provide the best support. Contact us at [email protected], and our team will be in touch.
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.
Skills Required
- Strong people skills and ability to build and maintain relationships with staff, colleagues, and customers
- Strong interpersonal skills
- Willingness to have a go
- Great personal and workplace presentation
- Proficiency with Microsoft Windows programs, including Word, Outlook, and Excel
What We Do
Reece Group is a leading global distributor of plumbing, waterworks, and HVAC-R products, as well as bath and kitchen supplies. Operating across Australia, New Zealand, and the United States, it serves both commercial and residential sectors. The company focuses on providing high-quality products and expert service to trade professionals, helping them grow their businesses through a vast network of branches and distribution centers.
