Sales Support Manager

Who are we?

Capricorn Society is a Member-based financial services organisation which exists to improve the lives of over 29,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year, our Member purchases exceeded $3 billion.

A great place to work

When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses – not the other way around.

We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked! And here are our commitments to you:

• Provide a diverse and inclusive workplace – because we know how important it is for everyone to be treated fairly and with respect.
• Give you flexibility – it’s important to recognise we are all unique and need to create work life balance.
• Offer paid parental leave – that supports both parents’ leave and their transition back to work.
• Create a fun environment – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
• Work perks – that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!

Role Purpose

Reporting directly to the Regional Manager the National Sales Manager, the Sales Support Manager (SSM) is accountable for the management of a field sales team within a specified required Zones as needed driving sales and member and supplier relationship activities to ensure the achievement of budgeted sales and expense targets and to other business unit and organisational objectives.

Skills, Knowledge and Attributes

• Good understanding of business and corporate legislation particularly as it relates to the Trade Practices/competition and consumer law (desirable).
• Intermediate skill in the use of MS Office Software Suite.
• Ability to understand and adapt to changing business requirements.
• Ability to meet demands, deadlines, and timeframes as they arise.
• Sound analytical and problem solving abilities.
• High level of interpersonal and customer relations skills.
• Business awareness, commercial acumen and strong negotiation skills.
• Strength in sales and marketing activities.
• Effective management skills, including the ability to plan, organise, lead and control whist providing direction, guidance and an ability to influence the organisation at a management level.
• Able to demonstrate excellent communication skills, both verbal and written, and has the ability to converse at all levels within and outside the organisation.
• Proactively shares information and promotes effective teamwork principles.
• Ability to achieve results.

Experience

• A minimum of 2 to 5 years selling credit products in the finance industry in a similar role or at the equivalent level, with previous roles in vehicle, equipment, broking or banking related finance being highly regarded.
• Experience with tools and methodologies for requirements gathering and modelling.
• Experience in working in or with Co-operatives or other Member focused organisations is desirable.
• Minimum 3 to 5 years’ experience in a Sales or Marketing management role.
• Successful experience working in a similar role for a Cooperative or other member based organisation (desirable).
• Experience in automotive industry along with sound understanding of the automotive parts industry or related/equivalent industries (desirable).

Qualifications

• Tertiary Qualification in Commerce or Business Management or in a related discipline (highly desirable).
• Current valid driver’s licence issued by the relevant State / Zone regulatory authority (essential).

The next steps

If you think you are the right person for this role, please apply now! Applications will be reviewed as they arrive, so it is better to apply sooner rather than later.

For further information, support with your application and detail on Capricorn, please visit our website at www.capricorn.coop/careers