Sales Support Manager

Reposted 4 Days Ago
Be an Early Applicant
Elk Grove Village, IL, USA
Hybrid
Senior level
Logistics
The Role
Manage spot quoting, multi-lane bids, and rate updates using G-R8 and carrier sites. Coordinate account documentation and setups, support client onboarding, escalate and resolve client issues, and collaborate with commercial teams on pricing and margin decisions to secure and support new strategic clients.
Summary Generated by Built In

Sales Support Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

  • Conduct spot quoting for new clients in alignment with company pricing strategies
  • Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and coordinate with overseas offices to develop strategic quotes for prospective clients
  • Manage small multi-lane bids efficiently to secure new business opportunities
  • Update Freight of All Kinds (FAK) rate shells regularly to ensure accurate pricing information
  • Utilize carrier websites to update and maintain active client rates, ensuring competitiveness in the market
  • Facilitate the distribution, collection, and management of new account documentation and setups, including Power of Attorney (POA's), credit applications, etc.
  • Provide support to designated client contacts, assisting with documentation setups to onboard new clients effectively
  • Act as a point of escalation for client issues, ensuring timely resolution and maintaining high levels of customer satisfaction
  • Collaborate with commercial/product teams to make pricing margin decisions in line with company guidelines
  • Provide proactive support to strategic new clients, offering corrective actions and exceptional customer service to foster long-term relationships

What you need: 

  • 5 years experience preferred
  • Strong understanding freight logistics and pricing structures
  • Knowledge of MODE routing and pricing basics
  • Understanding of sales operational flow
  • Strong organizational skills
  • Ability to communicate effectively with multiple teams, clients, etc. 
  • Attention to detail
  • Ability to multitask

What you gain from joining our team: 

  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
  • + more! 

Join our Team!

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

  • Text DELIVER to 88300 to apply!
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 5 years experience
  • Strong understanding of freight logistics and pricing structures
  • Knowledge of MODE routing and pricing basics
  • Understanding of sales operational flow
  • Strong organizational skills
  • Ability to communicate effectively with multiple teams and clients
  • Attention to detail
  • Ability to multitask

GEODIS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GEODIS and has not been reviewed or approved by GEODIS.

  • Flexible Benefits Flexible plan design appears available, with multiple medical plan types including HSA-eligible options that can fit different budgets and needs.
  • Inclusive Benefits Coverage A broad set of core benefits is described as available, including health, dental, vision, EAP, 401(k), and PTO, aligning with what many expect from a large employer.
  • Pay Growth & Progression Pay progression is sometimes supported through periodic raise cycles and occasional bonus opportunities, which can provide a path to improving total earnings over time.

GEODIS Insights

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The Company
HQ: Levallois-Perret
53,000 Employees
Year Founded: 1904

What We Do

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in four lines of business: Global Freight Forwarding, Global Contract Logistics, Distribution & Express Transport, and European Road Network. With a global network spanning nearly 170 countries and more than 49,400 employees, GEODIS is ranked no. 5 in its sector across the world. In 2022, GEODIS generated €13.7 billion in revenue. GEODIS is a company owned by SNCF group. 

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