The Role
The Sales Support Manager leads a team of appointment setters, manages performance, oversees lead generation processes, and reports on key metrics to improve conversion rates.
Summary Generated by Built In
You’re a developer. You develop systems. You develop standards. You develop people. Lay a foundation. Hello Sales Support Manager! Join us.
The Sales Support Manager leads a team of appointment setters. H/She focused on managing the team’s performance, setting strategies, and ensuring the smooth execution of lead generation and appointment setting processes. The Sales Support Manager trains, monitors call scripts and CRM data, improves conversion rates, and reports on key metrics to senior management. He/She works to increase the number of qualified appointments booked for the sales team by overseeing their efforts to contact potential clients and secure meetings.
Job Responsibilities
- Train and coach appointment setters to meet and exceed goals
- Monitor call quality, conduct regular performance reviews, and provide constructive feedback
- Develop and implement outbound calling, emailing, and lead generation strategies
- Analyze performance data to identify areas for improvement and optimize the sales pipeline
- Ensure the accurate and consistent use of the CRM system by the team
- Collaborate with sales and marketing teams to align lead generation efforts with overall business objectives
- Track key performance indicators (KPIs) such as the number of calls made, appointments set, and conversion rates
- Prepare and present regular performance reports to senior leadership
Who Should Apply
- We look for 7 qualities in Bet-David Consulting: the ability to research, hunger, desire, competitiveness, the ability to meet deadlines, an obsession with personal development, and curiosity.
- Those that succeed here are courageous, driven, set the highest standards for themselves, and are relentless in their pursuit of excellence.
Job Requirements
- Bachelor’s degree in Business, Marketing, Finance, or a related field is preferred
- 5+ years of appointment setting, appointment scheduling, or call center experience
- 1+ years of supervisory or team lead experience
- Must possess proven experience in sales, lead generation, or appointment setting
- Must have strong leadership and team management skills
- Must have a deep understanding of sales processes, including lead qualification frameworks
- Must be proficient with sales engagement platforms and CRM systems (e.g., Salesforce, HubSpot, Outreach)
- Must possess excellent communication, persuasion, and objection-handling abilities
- Must have strong analytical skills to interpret data and make data-driven decisions
Compensation: Wage, Performance-Based Bonus, Comprehensive Benefits Package. Final compensation will be determined based on experience and skills and may vary from the range listed above.
https://www.youtube.com/c/valuetainment
Valuetainment is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
Top Skills
Hubspot
Outreach
Salesforce
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The Company
What We Do
Valuetainment is a part of the Patrick Bet-David family of companies. Along with Bet-David Consulting and Minnect, we are growing in the media, consulting, and production space.
Valuetainment hosts 15 channels with more than a billion YouTube views. We create short and long form content, host live events, and produce several podcasts (e.g., The PBD Podcast, The Unusual Suspects, The Biz Doc, Her Talk, Dangerous Conversations).
The future looks bright. Join us.
