We are seeking an organized, proactive, and detail-oriented Sales Support Intern to assist a Senior Account Executive with daily sales activities, order management, and client follow-up. This role will help ensure that customer requests, quotes, orders, deliveries, and open issues are tracked and handled promptly.
This is a part-time, paid internship on site at our corporate headquarters in Fort Lauderdale, FL. Work hours are M-F, 1p -4p, but can be flexible based on coursework schedule.
Key Responsibilities
- Track customer orders from placement through delivery.
- Follow up with internal teams, vendors, and distribution partners for order status, estimated delivery dates, and tracking information.
- Provide customers with timely updates and respond to basic order-related questions.
- Maintain accurate records of quotes, purchase orders, invoices, shipments, and client communications.
- Verify that the correct purchase order and client information are used for every order.
- Assist with pricing requests, order summaries, and sales reports.
- Monitor open action items and follow up to ensure deadlines are met.
- Help coordinate vendor calls, and follow-up activities.
- Follow up customer and vendor onboarding by gathering and tracking required documentation.
- Assist with resolving shipment delays, damaged products, missing equipment, and other order issues.
- Update customer information, opportunities, and activity notes in the company’s sales systems.
- Conduct basic account and opportunity research.
- Support the Senior Account Executive with other sales and administrative tasks as needed.
- Currently pursuing a degree in business, sales, marketing, communications, supply chain, or a related field.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Professional and customer-focused attitude.
- Ability to manage multiple priorities and follow up consistently.
- Comfortable using Microsoft Outlook, Excel, Word, and Teams.
- Willingness to learn sales processes, order management, and customer relationship systems.
- Ability to work independently while collaborating with internal teams.
- Business-to-business technology sales processes.
- Customer relationship and account management.
- Quote, purchase order, and order-processing workflows.
- Vendor and distribution partner coordination.
- Pipeline management and sales reporting.
- Professional communication and problem-solving.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Skills Required
- Currently pursuing a degree in business, sales, marketing, communications, supply chain, or a related field
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Professional and customer-focused attitude
- Ability to manage multiple priorities and follow up consistently
- Comfortable using Microsoft Outlook, Excel, Word, and Teams
- Willingness to learn sales processes, order management, and customer relationship systems
- Ability to work independently while collaborating with internal teams
What We Do
Follow our page for insights on hybrid IT strategy, cloud, security, AI, data science, remote workforce, back-to-office technology solutions, e-sports. Future Tech Enterprise, Inc. is an award-winning IT solutions provider with capabilities in nearly 180 countries. Recent Future Tech honors include being named Dell Technologies Federal Growth Partner of the Year 2020, NVIDIA Partner of the Year Professional Visualization (2019), and Partner of the Year APC by Schneider (2019). Since its start in 1996, Future Tech has experienced exceptional growth and become an IT partner-of-choice for global leaders in the aerospace, defense, education, energy, government, healthcare, manufacturing, and retail sectors. We help companies maximize their IT investments by delivering solutions for hybrid cloud, cyber security, hardware/software procurement, imaging, customized configuration, logistics, storage, infrastructure, data science. Future Tech offers additional support services, including technology training and staff augmentation. Our commitment to excellence is consistently recognized by industry associations and Original Equipment Manufacturers (OEM). A short list of Future Tech’s industry certifications/awards includes: - Dell Technologies Federal Growth Partner of Year 2020 - NVIDIA Partner of the Year Professional Visualization 2019 - 2019 Partner of the Year APC by Schneider Electric - ISO 9001:2015 - Certified - AS 9100 Rev D. Certified - NIST Certified - HIPAA Certified - Member of Forbes Technology Council - Dell Technologies Titanium Partner - VMware Partner - HPi Elite Partner - Lenovo Global Platinum - Apple Value Added Reseller Partner - Nutanix Preferred Partner - Winner HP’s Federal Partner in 3D Print Premier Program Award - One of 8 companies nationwide certified as HP Education Specialist Contact Future Tech to simplify your company's toughest IT challenges: www.ftei.com Email - [email protected] | 631-472-5500
