Sales Support III
Be a process hero – solving problems, meeting deadlines, and building great relationships in a solid, growing company.
Opportunity SnapshotIf you’re dependable, enjoy mastering processes, working with people, and learning new things, keep reading.
At C.C. Creations, we are passionate about people and making GREAT products. We’re a 44-year-old company with a firm reputation for delivering the wow time and time again. Join our Sales Support team, helping Account Executives turn our customers’ requests into reality.
REQUIRED: Previous experience in customer service or an administrative role, proficiency with multiple computer platforms, and a High School Diploma or GED.
PREFERRED: E-commerce, web/online development, basic graphics, promotional products, apparel industry, and/or bilingual skills.
What You’ll DoAs part of the Sales Support team, you will:
- Frequently interact directly with customers – discerning needs, managing expectations, and bringing solutions on behalf of your Account Executives (AEs).
- Perform product searches, pricing tasks, and order entry.
- Collaborate within a pod of support team members, assisting with organization and logistics for complex projects.
- Serve as a mentor and guide to team members in Sales Support I & II roles.
- Manage a Salesforce dashboard, including during an AE’s absence, entering opportunities, activity logs, and cases.
- Process paperwork, such as credits, invoice mark-ups, and return authorizations, in cross-collaboration with the accounting team.
You may be a strong fit if you:
- Possess exceptional troubleshooting and problem-solving skills.
- Have excellent written and verbal, customer-facing communication skills.
- Are proficient in MS Office Suite, CRM platforms, and Order Entry software.
- Perform well in a fast-paced environment and can shift as priorities change.
- Are detail-oriented, able to consistently follow policies and procedures.
- Are a self-starter with strong time management and organizational skills.
- Can remain positive and professional in stressful situations.
- Arrive on-time, ready to contribute and be someone your team can count on.
This opportunity offers steady income, real office and administrative experience, and a chance to discover where your strengths can take you.
- Paid Time Off (PTO): accruing from day one—you can use it as you earn it
- Eight paid holidays, including a "Me Day" to celebrate your birthday!
- Medical, dental, and vision insurance for you and eligible family members
- Company-paid life insurance, with options to purchase additional coverage for yourself and eligible family members
- Short-term and long-term disability insurance
- 401(k) Retirement Plan
- Employee discounts on custom apparel and promotional products
- Exclusive discounts at The Warehouse and Maroon U store locations
- Team environment: Work with people who value excellence and help one another succeed. We work hard and have fun while we do it!
- Future possibilities: We’re growing. We work hard to retain and promote people with a strong work ethic and a great attitude.
- Regular schedule: Monday–Friday, 8AM to 5PM, with a 1-hour lunch break.
- On-Site Requirement: Please note that this is an in-office position based in College Station, Texas. Candidates must be able to commute daily to the office.
- Hours: Full-time.
- Pay: $20–$25 per hour.
If you want a dynamic, challenging, and rewarding career, where you can stay active, continuously learn useful skills, and be part of a team you can be proud of, we would like to meet you. Apply today to join the C.C. Creations Sales Support team.
C.C. Creations is an Equal Opportunity Employer. We welcome applicants from all backgrounds.
Skills Required
- Previous experience in customer service or an administrative role
- Proficiency with multiple computer platforms
- High School Diploma or GED
- E-commerce experience
- Web or online development experience
- Basic graphics experience
- Promotional products industry experience
- Apparel industry experience
- Bilingual skills
- Exceptional troubleshooting and problem-solving skills
- Excellent written and verbal customer-facing communication skills
- Proficiency in Microsoft Office Suite, CRM platforms, and order entry software
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong attention to detail and ability to follow policies and procedures
- Strong time management and organizational skills
- Ability to remain positive and professional in stressful situations
- Ability to work on-site in College Station, Texas
What We Do
C.C. Creations is a custom apparel and branded-products company specializing in screen printing and embroidery. It serves customers nationwide through its sales network and large-scale production facilities in Bryan, Texas, and College Station headquarters. Its offerings also include trophies and awards, signs and banners, and other promotional products. The company positions itself as a one-stop shop, emphasizing production technology, product quality, and customer service.
