The Role
Supports the EMEA Sales team by drafting proposals, maintaining CRM data, preparing sales reports, responding to enquiries, and coordinating administrative processes with Legal, Finance, QA, Operations, and other departments. The role also manages NDA and access-request follow-ups, performs project submission checks, handles customer information, and completes ad hoc administrative tasks.
Summary Generated by Built In
Sales Support
Location: Netherlands
Industry: Gaming Testing & Certification / Sales Support
Employment Type: Full-time
About the Company
For more than 35 years, our client has provided integrity to the gaming industry, establishing an incomparable team of professionals. As the global leader in the testing and certification of gaming devices and systems, our client is proud of its stability and its history of world-class customer service delivery to more than 480 jurisdictions worldwide.
Why You'll Love Working Here
- A company culture focused on employee development and career enhancement
- Collaboration with colleagues around the world
- Diverse workplace with 48 different nationalities
About the Role
In this role, you will support the Sales team by:
- Supporting proposal drafting for the EMEA Sales Team and interfacing with Operations to provide clear, complete, and accurate proposals to clients, following PTS (Proposal Tracking System) procedures
- Supporting updates to the CRM system, maintaining customer information, opportunities, contacts, and all sales and client-related data
- Creating weekly/monthly reports and working with all levels of internal clients within the organisation
- Receiving and answering enquiries, and dealing with internal and occasionally external clients via email
- Carrying out essential admin tasks to support Legal, Finance, QA, and other departments
- Following up on specific processes such as NDAs, new access requests, JIRA access requests, sanity checks, and submissions for specific projects
- Handling ad-hoc administrative tasks
What You Bring
- A passion for customer success/support
- Preferably MBO+/HBO thinking level
- Experience with CRM and/or Dynamics is a plus
- Experience with creating sales reports is a plus
- Pro-active attitude and a structured way of working
- Stress resistance
- Ability to identify processes or issues and address them
- Strong team player with excellent communication skills
- Good knowledge of English, verbal and written
- Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel
Rewards & Benefits
- 25 holidays per year, excluding bank holidays
- Pension plan
- Commute travel allowance: 100% of public transportation, €0.23/km by car, €0.10/km by bike
- Annual discretionary bonus
- €25 monthly health insurance contribution
- €15 monthly wellbeing contribution
- Quarterly company events and team lunches
- Discretionary annual salary reviews
- Fresh fruit at the office
- Weekly Friday social hour
Ready to Apply?
Submit your CV via the button below to join this dynamic team in the Netherlands!
Contact Jan Andries Stam at +31 20 614 27 11 (also available via WhatsApp) for more information or submit your CV via Human Capital’s website or click I am interested below!
Skills Required
- MBO+ or HBO thinking level
- Passion for customer success and support
- Experience with CRM or Microsoft Dynamics
- Experience creating sales reports
- Proactive attitude and structured working style
- Stress resistance
- Ability to identify and address processes or issues
- Strong teamwork and excellent communication skills
- Good verbal and written English
- Proficiency in Microsoft Word, Outlook, PowerPoint, and Excel
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The Company
What We Do
Turner Engine Control Solutions (TECS) provides engineering, distribution, repair, overhaul, and upgrade/retrofit services for engine, turbine, compressor, generator, and power-management control systems. As a Woodward-authorized partner, it supports marine, oil and gas, industrial, power-generation, and renewable-energy customers across Europe and other regions, combining mechanical, electrical, hydraulic, and automation expertise with in-house control-panel assembly, testing, technical support, and condition-monitoring solutions.
