Sales Support Engineer

Posted 4 Days Ago
Be an Early Applicant
Reston, VA, USA
In-Office
Senior level
Information Technology • Software
The Role
The Sales Support Engineer collaborates with sales teams to provide technical expertise, conduct product demonstrations, and engage with customers throughout the sales cycle.
Summary Generated by Built In

*This is a full-time, in-office position (Reston, VA)*

Apptium is looking for an experienced Sales Support Engineer to join our Sales team. In this role, you will play a crucial part in bridging the gap between our technical capabilities and customer needs, collaborating with the sales team to provide technical expertise and support through the sales cycle. The ideal candidate will combine deep technical knowledge with business insight to support the sales cycle, develop tailored solutions, and demonstrate the business value of Apptium’s products to prospective customers.

ROLES AND RESPONSIBILITIES

  • Collaborate with the Sales team to identify, qualify, and close opportunities by aligning Apptium’s solutions with customer objectives.

  • Conduct comprehensive discovery sessions to understand customer requirements, challenges, and technical environments.

  • Deliver compelling product demonstrations and technical presentations that highlight Apptium’s value proposition.

  • Support the technical aspects of the sales cycle, including RFP/RFI responses, solution design, and proof-of-concept activities.

  • Translate complex technical features into clear business outcomes for executive and non-technical audiences.

  • Collaborate closely with Product Management and Engineering teams to share customer feedback and influence product roadmap decisions.

  • Stay informed of emerging technologies, industry trends, and competitive solutions to ensure Apptium’s offerings remain differentiated.

  • Travel to support client engagements and industry events as needed.

REQUIRED SKILLS

  • BS degree in Computer Science, Business Administration or relevant field.

  • 5+ years proven work experience in a Sales Engineer or Technical Sales role, preferably in the technology or software industry.

  • Strong background in Cloud, SaaS, and enterprise software ideally with experience selling to telcos, managed service providers, or distributors

  • Solid understanding with hands on experience in digital and commerce technologies.

  • Familiarity with software architecture, APIs, and front-end development.

  • Experience in conducting product demonstrations and technical presentations.

  • Excellent communication skills, with the ability to convey complex technical concepts to non-technical audiences.

  • Solid experience with MS Office (particularly MS Excel, PowerPoint and Word).

WHAT’S IN IT FOR YOU?

  • Competitive Salary and Compensation

  • Annual Bonus Based on Personal Performance

  • Medical, Dental, and Vision Insurance

  • 401(k) with Company Match

  • Employer-Paid Life Insurance and AD&D

  • 100% Employer-Paid Short-Term and Long-Term Disability Coverage

  • Flexible Time Away

  • Paid Holidays

  • Fun Fit Fridays Promoting Employee Health and Wellness

  • Collaborative Work Environment

  • Employee Referral Program

Apptium Technologies is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, veteran status, or any other characteristics protected by law. Apptium participates in the E-Verify program.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

#DNS-Apptium

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company

Skills Required

  • BS degree in Computer Science, Business Administration or relevant field.
  • 5+ years proven work experience in a Sales Engineer or Technical Sales role.
  • Strong background in Cloud, SaaS, and enterprise software with experience selling to telcos, providers, or distributors.
  • Solid understanding and hands on experience in digital and commerce technologies.
  • Familiarity with software architecture, APIs, and front-end development.
  • Experience in conducting product demonstrations and technical presentations.
  • Excellent communication skills to convey complex technical concepts to non-technical audiences.
  • Solid experience with MS Office applications, especially Excel, PowerPoint, and Word.

TD SYNNEX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD SYNNEX and has not been reviewed or approved by TD SYNNEX.

  • Healthcare Strength Medical coverage spans multiple plan options (Anthem nationwide and Kaiser in select states) plus dental and vision, with preventive care at 100% and care navigation via Quantum Health. HSA‑eligible plans receive company contributions that enhance value.
  • Leave & Time Off Breadth Flexible or “unlimited” PTO is offered in many U.S. roles, providing broad time‑off access subject to manager approval. This structure is often cited as supporting work–life balance.
  • Retirement Support The 401(k) program includes auto‑enrollment and a company match of 50% on the first 6% after six months, with a clear vesting schedule. Administration through Fidelity and published plan details add clarity to usage.

TD SYNNEX Insights

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The Company
HQ: Fremont, California
22,000 Employees

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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