The Role
The Sales Support Engineer collaborates with cross-functional teams to manage customer requests, ensure technical accuracy in quotations, and maintain data integrity in SAP, while driving continuous improvement initiatives.
Summary Generated by Built In
Are you passionate about technical environments and operational excellence? Do you enjoy collaborating with cross‑functional teams and playing a key role between customers, operations, and technology?
If so, this could be your next career move!We offer:
If so, this could be your next career move!
Responsibilities / Tasks
- Manage and analyze customer requests in collaboration with local Sales, Technical Service teams and GEA Technology Centers, ensuring accurate technical scope definition for quotations.
- Act as a technical reference for the Service Support team and customers, becoming the main technical liaison with the Technology Centers.
- Drive the development of technical expertise and capabilities within the local service support team.
- Prepare and oversee quotations and order confirmations, ensuring technical consistency, accuracy and commercial alignment.
- Process and monitor orders, returns and credit notes in SAP, ensuring correct pricing and commercial conditions throughout the Order‑to‑Cash cycle.
- Coordinate with Service Sales, Logistics, Procurement, Finance and Technical Service.
- Support delivery, shipping and invoicing processes, managing exceptions and interacting with customers and suppliers when needed.
- Ensure data integrity and proactive maintenance of SAP master data (customers, materials, pricing).
- Identify process improvement opportunities and contribute to operational excellence and continuous improvement.
Your Profile / Qualifications
- Bachelor’s Degree in Engineering (Mechanical preferred).
- Experience in industrial or engineering environments (strong advantage).
- Proven operational experience with SAP (quotations, order management, deliveries, returns, billing).
- Fluent in Spanish and English; additional European languages are a strong asset.
- Familiar with logistics and invoicing workflows.
- High attention to detail and strong data accuracy, especially in master data management.
- Ability to manage multiple priorities in demanding environments.
- Strong organizational, communication and stakeholder‑management skills.
- Customer‑centric, service‑oriented and results‑driven mindset.
- Attractive compensation package aligned with experience, responsibilities, and international exposure.
- Private health insurance plan
- Employee Assistance Program
- Flexible working hours and a hybrid working model (up to two days per week remote).
- 23 days of vacation per year.
- Great work environment as part of a collaborative team
- Continuous internal training and career development opportunities, both nationally and internationally.
- The opportunity to join a company recognized as a Top Employer 2026.
Did we spark your interest?
Then please click apply above to access our guided application process.
Top Skills
SAP
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The Company
What We Do
GEA is one of the largest technology suppliers for food processing and a wide range of other industries. The global group specializes in machinery, plants, as well as process technology and components.
GEA provides sustainable solutions for sophisticated production processes in diverse end-user markets and offers a comprehensive service portfolio
