Sales Support Engineer- Bengaluru -IND

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Entry level
Information Technology
The Role
Develops engineered audio-visual solutions and supporting documentation for quotations and tender responses. Reviews specifications and drawings, prepares bills of materials, performs cable takeoffs, creates design schematics, addresses technical questions, coordinates with estimators, consultants, builders, and tender coordinators, and attends site inspections. The role ensures technically accurate, value-engineered submissions are delivered on time.
Summary Generated by Built In

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be.  With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

POSITION SUMMARY

You will be responsible for, but not limited to, the development and preparation of an engineered 
solution and supporting documentation for all quotations and tender responses. You will be working 
within the Estimating and Sales team to ensure our submissions provide an accurate bill of materials 
to meet the specification requirements, are ‘value’ engineered and delivered on a timely basis to 
ensure the ongoing success and reputation of our company.

KEY RESPONSIBILITIES

• Provide technical support to the sales / estimating department with system design and product 
functionality knowledge.
• Provide technical engineering for designs ensuring specified / required functionality and quality 
is catered for, including and necessary re-engineering of existing client systems to achieve this 
requirement.
• Reviewing and assessing specifications and drawings for the preparation of quotations and 
tenders.
• Assist in Cable take offs and measurements for large projects.
• Illustrate Design Schematics for “Internal” purposes. (Hand Sketches)
• Coordinate Illustrated High Level Design Schematics for “External” quotation / tender 
submissions, as required in an appropriate drawing program (Visio, CAD, PowerPoint etc). 
• Providing clarification on technical concerns and tender technical schedules, liaise with 
Consultants and Builders if required.
• Respond to Estimators technical questions in relation to design, BOM, Support documentation 
and Submission. 
• Attend mandatory and Adhoc site inspections for the preparation of responses
• Ensure timely delivery of design
• Assist in the preparation of other / general supporting documentation for quotation and tender 
responses.
• Liaise with Tender Coordinator, reviewing all National Pre-Engineering, Estimating Support and 
Submission Guidance requirements. 
• Other duties as required

SKILLS/EXPERIENCE REQUIRED

• Strong attention to detail
• The ability to meet deadlines and prioritise tasks
• Qualifications in audio visual, media or business preferred
• Existing AV system knowledge essential
• Good computer skills with knowledge of both Word and Excel
• Professional standard of customer service
• Positive & cooperative attitude towards the tasks, management and team members.
• Attend new product / technology training courses as they become available / necessary.
• Attend monthly engineering meetings (External to Sale Dept.)
• Flexibility with availability in order to meet deadlines

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

  • Multiple medical plan for self and family
  • Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  • Paid Time Off and Paid Holidays
  • Commuter & Shift Benefits (US / APAC shifts)

To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified  or email us at [email protected]. 

 

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need.

 

We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

 

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

Skills Required

  • Existing audio-visual system knowledge
  • Strong attention to detail
  • Ability to meet deadlines and prioritize tasks
  • Good computer skills
  • Knowledge of Microsoft Word and Excel
  • Professional standard of customer service
  • Positive and cooperative attitude
  • Flexibility to meet deadlines
  • Qualification in audio visual, media, or business
  • Willingness to attend new product and technology training
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The Company
HQ: Kenilworth, NJ
2,323 Employees
Year Founded: 1993

What We Do

At Diversified, we leverage the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations. We connect people, technology and experiences, where and when it matters most. Our solutions reach millions every day. Founded in 1993, we’re a global organization serving local needs with associates worldwide.

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