Sales Support Coordinator

Posted 2 Days Ago
Be an Early Applicant
Scott, MO, USA
In-Office
Entry level
Other
The Role
Provide front-line customer service and administrative support for branch sales: greet customers, process orders and payments, schedule deliveries, prepare shipping and cashiering reports, maintain records, process vendor invoices and tax exemption certificates, ensure daily cash balancing and sales tax compliance, and perform other assigned administrative duties.
Summary Generated by Built In
Company Description

Cornerstone Building Brands is the largest manufacturer of exterior building products in North America, servicing commercial, residential and repair and remodel markets. Our building solutions are the cornerstone of the communities we serve. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play. 

Through the core values and consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers' needs and what matters most to their success. We know that it's our people that make the difference and we are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees.

Job Description

Perform exceptional customer service and administrative job duties to support branch sales and customer service operations.

  • Greet, assist, and direct customers to appropriate branch staff.  Ensure professional and courteous customer service.
  • Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing.  Effectively schedule customer deliveries and prepare shipping documents.
  • Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
  • Perform accurate recordkeeping duties, system entries, and updates.  Process vendor invoices and general administrative transactions.  Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
  • Review and process tax exemption certificates.  Ensure sales/use tax compliance.
  • Timely and accurate process completion.  Monitor and verify processes for errors.  Daily balancing funds.  Achieve customer service satisfaction.
  • Provide and ensure customer-focused activities, deliverables, and services.
  • Other duties and responsibilities as assigned.

 

Qualifications

  • High school diploma or GED required.
  • Strong customer service skills.
  • Knowledge of basic computer software including Microsoft Office is Recomened.
  • Ability to process financial and administrative transactions in an efficient and accurate manner.
  • Ability to operate office equipment such as calculators, fax machines, copiers, etc.
  • Ability to learn state tax laws as they apply to material transactions is preferred.
  • A combination of education and experience may be qualifying.

PHYSICAL REQUIREMENTS

  • Lifting Capacity – Ability to lift up to 25 lbs.
  • Mobility – Periods of time on feet, standing, walking, etc.
  • Exposure – Moving mechanical parts, fumes, airborne particles, and non-climate-controlled environment.
  • Noise Tolerance – High noise levels.

 

Additional Information

To perform satisfactorily in this position, the employee must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skills, and/or ability required. Reasonable accommodation may be provided for employees to perform the essential functions of the job.

 

All your information will be kept confidential according to EEO guidelines.

 

Why work for Cornerstone Building Brands? 

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. 

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

 

Cornerstone Building Brands is an Equal Opportunity Employer. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

 

All your information will be kept confidential according to EEO guidelines.

 

California Consumer Privacy Act (CCPA) of 2018

 

Must be at least 18 years of age to apply.

 

Note to External Recruiters

Cornerstone Building Brands does not accept unsolicited resumes and will not pay fees for any candidate submissions that were not expressly authorized.

 

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Skills Required

  • High school diploma or GED
  • Strong customer service skills
  • Knowledge of basic computer software including Microsoft Office
  • Ability to process financial and administrative transactions efficiently and accurately
  • Ability to operate office equipment (calculators, fax machines, copiers)
  • Ability to learn state tax laws as they apply to material transactions
  • Ability to lift up to 25 lbs
  • Ability to stand and walk for periods of time (mobility)
  • Ability to work around moving mechanical parts, fumes, airborne particles, and high noise levels
  • Must be at least 18 years of age to apply

Cornerstone Building Brands Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cornerstone Building Brands and has not been reviewed or approved by Cornerstone Building Brands.

  • Leave & Time Off Breadth PTO and paid holidays are emphasized, with vacation programs that recognize prior professional tenure and, in many roles, immediate usability from day one. This accessibility to time off elevates the overall value of the package.
  • Retirement Support A 401(k) plan with employer match is consistently presented as a strong component of total rewards. This support for retirement savings complements base pay across roles.
  • Inclusive Benefits Coverage Medical, dental, and vision coverage begin on the first day for most full‑time employees, alongside EAP, tuition reimbursement, discounts, and training resources. The breadth and immediacy of eligibility are positioned as key strengths.

Cornerstone Building Brands Insights

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The Company
HQ: Cary, North Carolina

What We Do

Cornerstone Building Brands is the largest manufacturer of exterior building products in North America. Our comprehensive portfolio spans the breadth of the residential and commercial markets, while our expansive footprint enables us to serve customers and communities across North America. Our relentless focus on excellence combined with our ongoing commitment to innovation and R&D has driven us to become the #1 manufacturer of windows, vinyl siding, insulated metal panels, metal roofing and wall systems, and metal accessories. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play. DISCLAIMER Cornerstone Building Brands’ social media channels share information about our company, our products and our people. We welcome commentary expressing all points of view – positive and negative – but reserve the right to remove posts that are off-topic, offensive, promotional or illegal or contain inappropriate language, hate speech, proprietary information, personal data or personal attacks.

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