Sales Support Coordinator (Hybrid)

Job Description and Responsibilities

We are seeking an experienced Sales Support Coordinator to join our Calgary team. The Sales Support Coordinator is responsible for overseeing the execution of line pipe project orders, ensuring all project-related invoicing, collections, and reconciliations are completed accurately and in a timely manner. This role manages multiple projects simultaneously, each with unique customer requirements and invoicing structures designed to support efficient billing and cash collection.

• Coordinate project invoicing activities, ensuring invoices are prepared, submitted, tracked, and reconciled according to customer agreements and project requirements
• Serve as the primary liaison between Sales, customers, and internal stakeholders to establish invoicing procedures, submission requirements, payment schedules, and other project related communications
• Monitor and track customer deposits, project billings, payment status, and financial commitments to ensure compliance with contractual terms and timely resolution of discrepancies
• Review, process, and approve third-party supplier invoices within company systems, ensuring accuracy and alignment with purchase orders, contracts, and project budgets
• Track and reconcile coating tallies, supplier invoices, and other project cost data throughout the project lifecycle and during project closeout activities
• Prepare, maintain, and organize project documentation, reports, and supporting materials to ensure data integrity and audit readiness
• Support project financial management by researching billing issues, resolving discrepancies, and collaborating with stakeholders to implement corrective actions
• Develop, document, and continuously improve processes, workflows, and standard operating procedures related to project administration and invoicing activities

Requirements

• Bachelor’s degree in Business, Supply Chain or Operations Management or equivalent work experience
• 1-3 years in transportation, finance or sales, within a customer service-focused environment
• Ability to plan, organize and execute schedules in a changing environment
• Demonstrated experience in auditing and data management (e.g. invoices, BOLs)
• Strong MS Office skills (Word, Excel, Outlook and PowerPoint)

Our total compensation package includes amazing benefits!

• Competitive wages and bonus opportunities

• Family medical, dental, and prescription coverage at minimal employee cost

• Short and long-term disability programs

• Competitive retirement plans

• Employer-provided and Voluntary Life Insurance options

• Paid vacation and recognized statutory holidays

• Apprenticeship and career advancement within the company

• Tuition reimbursement

While we thank all those who apply, only those being actively considered for employment will be contacted.

Equal Opportunity Employer

Orion Steel Group, L.L.C. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Orion Steel Group, L.L.C. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail [email protected] or call: (312) 533-3577. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Join a team that manufactures excellence, drives success and builds careers!