Alfred William & Company is looking for a Sales Support Catalyst to work directly with our highly skilled Account Managers, Business Developers, Marketing, Designers, Project Managers, and Customer Care professionals to help ensure the sustainable growth of our team and support our customers. The individual will learn competencies in commercial furniture concepts and trends; design processes, sales methods and expectational customer service.
Responsibilities for Sales Support
- Provide daily sales and customer support to the Account Managers and Leadership team.
- Software Support – Learn and support the team while utilizing company software including (CAP, QuickBase and Scout)
- Scheduling and attending (when appropriate) prospective meetings and follow-up action items.
- Manage small, non-commissionable projects.
- Administrative and data entry
- Identifying sales leads through cold calls as well as a proactive direct sales approach. Develop successful relationships with clients.
- Marketing Showroom Tour Support – In coordination with our marketing team, ensure the showroom is prepared for client and prospective visits.
- Customer Support – Provide support for accuracy during final order reviews.
- Engage with the MillerKnoll resources and partner with open-line manufacturing representatives.
- Work effectively in a project team environment.
QualificationsSkills
- Strong communication skills
- Must be highly organized and detail oriented.
- Self-motivated
- Strong time management skills
- Resourceful problem solver
- Knowledge of Microsoft Excel and Word
- Preferred Commercial Design or Furniture experience.
- Self-starter
- Natural Curiosity
- Business Intuition
- Bachelor’s Degree, preferred.
- Must possess excellent written, verbal and public speaking/presentation skills.
Skills Required
- Strong communication skills
- Highly organized and detail oriented
- Self-motivated / Self-starter
- Strong time management skills
- Resourceful problem solver
- Knowledge of Microsoft Excel and Word
- Familiarity with company software (CAP, QuickBase, Scout)
- Experience identifying sales leads and cold calling
- Manage scheduling, administrative and data entry tasks
- Preferred: Commercial design or furniture experience
- Preferred: Bachelor's degree
- Excellent written, verbal and public speaking/presentation skills
What We Do
Alfred Williams & Company is a 150+-year-old commercial furniture dealer and workplace-solutions firm that delivers workplace strategy, space planning, interior design, modular interiors, installation and facility services. As a certified MillerKnoll dealer, it supplies commercial, healthcare, education and government clients across multiple regional offices, focusing on research-based design and end-to-end project delivery for complex workplace environments.
