Sales Support Associate

Brief Description 

The Senior Field Sales Representative represents Ulterra Drilling Technologies ethically and professionally at the field level. This role is responsible for growing revenue and market share, building and maintaining strong customer relationships, capturing performance data, and delivering exceptional customer service in a fast-paced, on-call environment. 

Detailed Description 

• Call on all rigs within the assigned area with consistency and professionalism 

• Build, maintain, and grow strong relationships with customers and company representatives 

• Grow revenue and market share within the assigned territory 

• Capture accurate performance data and achieve a minimum of 95% monthly bit record collection meeting quality standards 

• Maintain 100% inventory accountability through proper documentation and procedures 

• Complete and submit all required reports including daily reports, expense reports, vehicle inspections, and revenue reporting by established deadlines 

• Maintain open daily communication with Sales Supervisors, Applications Engineers, Account Representatives, and District Managers 

• Demonstrate advanced knowledge of market conditions including customer activity, rig count, market share, drilling conditions, and future opportunities 

• Analyze sales data, identify trends, and develop forecasts to support sales strategies and revenue goals 

• Understand customer needs and develop tailored technical and commercial solutions 

• Maintain a safe, clean, and properly serviced company vehicle 

• Follow all safety procedures and maintain a professional appearance as directed by management 

• Continually learn about applications and Ulterra products and coach or train others as needed 

• Perform additional duties and responsibilities as assigned 

Job Requirements (Knowledge, Skills & Abilities) 

• Advanced written and verbal communication skills 

• Strong customer service and relationship-building capabilities 

• Ability to analyze data and market trends 

• Ability to take and give written and verbal direction 

• Intermediate computer skills with the ability to advance proficiency 

• Experience navigating mobile applications and software platforms 

• Strong time management, organization, and prioritization skills 

• Comfortable with public speaking 

• Positive attitude with the ability to work in a team environment and demonstrate leadership potential 

Minimum Qualifications 

• High School Diploma or equivalent 

• Minimum of five years of field sales or related industry experience 

• Valid driver’s license with a clean driving record 

• Ability to navigate maps and use GPS technology 

Preferred Certifications 

• College degree 

Additional Details 

This is a 24-hour on-call position that requires frequent field presence. The role involves physical activities such as bending, stooping, sitting, and walking. Candidates must have visual acuity, hand and finger dexterity, and the ability to communicate effectively, including talking and hearing with both close and distant vision. Ability to lift up to 50 pounds is required.