Sales Support Associate

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Sales Support Associate

Milan • Hybrid Work • Permanent Contract
Languages: Italian & English
Team: Italy • Reporting to the Country Manager
Company: Teya
Join Teya and Help Us Empower Businesses Across Italy
At Teya, we believe in building technology that helps merchants thrive. Behind every transaction there’s a story — a café opening its doors, a family business growing its customer base, an entrepreneur turning passion into opportunity. We’re here to make those stories easier, smoother, and more successful.
And now, we’re expanding our team in Italy.
We’re looking for a Sales Support Associate who wants to make a real impact, feel ownership, and help us deliver outstanding experiences to all the merchants who choose Teya.
What This Role Is About
This isn’t “support” in the traditional sense — it’s the heartbeat that keeps our commercial machine running. You’ll work side‑by‑side with our Country Manager and sales team, making sure that no detail is missed, no merchant is left behind, and no opportunity goes unnoticed.
You will be the one making sure everything flows — documents, onboarding steps, CRM updates, merchant follow-ups, internal coordination. If you enjoy bringing structure, clarity, and positivity to a fast-growing environment, you’ll feel right at home here.
What You’ll Do

• Ensure a seamless experience for merchants by supporting onboarding, documentation, and internal approval steps

• Keep our CRM tidy, accurate, and up to date (your future self will thank you )

• Be the link between sales, operations, finance, and support to solve problems before they become issues

• Prepare presentations, reports, and materials to help our sales team succeed

• Support the Country Manager with operational tasks and day‑to‑day activities

• Identify opportunities to improve our processes — and be empowered to help implement them

What You Bring
Experience in sales support, customer operations, admin roles — or strong motivation to grow in this direction

• Excellent Italian and English

• Strong organizational and multitasking skills

• A proactive, solution-driven mindset

• Comfort using digital tools (CRM experience is a plus!)

• A collaborative spirit — someone who thrives in team success and believes no task is too small

What You’ll Get

• Permanent contract with a growing international company

• Hybrid work model based in Milan

• Meal vouchers

• 26 days of holiday per year

• €50/month allowance

• €92/month medical expenses allowance

• A culture built on trust, autonomy, and genuine care

• The chance to grow your career in a fast-scaling European fintech

• A team that celebrates wins, supports each other, and has fun along the way

At Teya, You Matter
We’re not just building products.
We’re building a workplace where people feel valued, respected, and empowered to do their best work.
If you want to be part of a company where your contribution has real visibility and impact, we’d love to meet you.
Ready to join us?
Send your CV and step into a team that’s growing, learning, and changing the market — together.

Location: Milan • Hybrid Work • Permanent Contract
Languages: Italian & English
Team: Italy • Reporting to the Country Manager
Company: Teya

At Teya, we’re passionate about harnessing technology to help merchants and entrepreneurs thrive. Each transaction we enable supports the dreams of business owners— from the first day a café opens its doors to the moment a family business welcomes new customers. We’re more than a fintech: we’re partners in the stories of growth, success, and transformation across Italy.

Now, as we expand our team in Italy, we’re looking for a Sales Support Associate with a desire to drive real impact, take ownership, and shape remarkable experiences for every merchant who chooses Teya.

At Teya, “support” means more than just solving problems—it’s ensuring our commercial operations run with heart and precision. As Sales Support Associate, you’ll collaborate closely with our Country Manager and sales team, making certain no detail is overlooked, no merchant goes unheard, and no opportunity slips by.

You’ll become the “go-to” for all things coordination—from streamlining document flows and onboarding steps to meticulous CRM updates and timely merchant follow-ups. If you thrive in fast-growing environments and have a gift for bringing clarity and harmony, you’ll find your place with us.

• Ensure merchants have a seamless experience by supporting onboarding, documentation, and internal approvals

• Keep our CRM clean, accurate, and up to date (your future self will thank you!) 👍

• Bridge sales, operations, finance, and support to proactively solve challenges and prevent issues 🔗

• Prepare presentations, reports, and sales materials that help our team excel

• Support the Country Manager with key operational tasks and daily activities

• Spot opportunities to improve our processes—and be empowered to drive positive change 💪

• Experience in sales support, customer operations, administrative roles (or strong motivation to grow in these areas)

• Fluency in both Italian and English 🇮🇹🇬🇧

• Excellent organizational and multitasking abilities

• A proactive, solution-driven mindset

• Comfort with digital tools (CRM experience a plus!) 💻

• A true team player—energized by group success, always ready to lend a hand 🤝

• Permanent contract with a rapidly growing international company

• Hybrid work model based in Milan 🏙️

• Meal vouchers 🍝

• 26 days of holiday per year 🌴

• €50/month allowance 💶

• €92/month medical expenses allowance 🏥

• A culture grounded in trust, autonomy, and genuine care 🤗

• The chance to shape your career in a high-growth European fintech 📈

• A team that supports, celebrates, and has fun together 🎉

We’re not just about building products—we’re building a caring workplace where every person is seen, heard, and empowered. Your contributions will have real visibility and impact, and your growth is a priority.

If you’re ready to join a company that values you as much as its customers, send us your CV. Step into a team that’s growing, learning, and shaping the market—together.

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.