Sales & Support Associate

Posted 3 Hours Ago
Be an Early Applicant
Meerut, Uttar Pradesh, IND
In-Office
Junior
Edtech
The Role
Provide front-line student support and sales conversion at the Meerut center: handle walk-ins and calls, advise on programs, coordinate with academics to resolve queries, support daily center operations, and maintain a positive student-focused environment.
Summary Generated by Built In
Requirements

Power Within Psychology is seeking a dedicated and responsible Sales & Support Associate for our Meerut Offline Center. The role involves direct interaction with students and aspirants preparing for Psychology entrance examinations such as UGC NET, CUET PG, and MPhil Clinical Psychology.

The selected candidate will play a dual role, contributing to both student support services and sales conversion processes, ensuring a smooth and professional experience for all prospective and enrolled students.

Key Responsibilities
  • Engage with walk-in and telephonic student inquiries professionally
  • Provide accurate information regarding our programs, services and academic offerings
  • Understand student requirements and guide them toward suitable programs
  • Coordinate with the academic team for resolving student queries and concerns
  • Support daily operational activities at the center
  • Ensure a positive and student-friendly environment at the office


BenefitsEducational Qualifications
  • Bachelor’s degree in any discipline (Psychology background preferred but not mandatory)
Skills and Competencies
  • Strong communication and interpersonal skills
  • Basic understanding of sales and customer handling
  • Ability to handle student queries with patience and clarity
  • Good organizational and follow-up skills
  • Familiarity with CRM tools (e.g., Zoho) will be an added advantage
  • Proficiency in Hindi and basic English communication
Experience
  • 0–2 years of experience in sales, counseling, or support roles preferred
  • Freshers with good communication skills and learning attitude are encouraged to apply

Skills Required

  • Bachelor's degree in any discipline
  • Psychology background
  • Strong communication and interpersonal skills
  • Basic understanding of sales and customer handling
  • Ability to handle student queries with patience and clarity
  • Good organizational and follow-up skills
  • Familiarity with CRM tools (e.g., Zoho)
  • Proficiency in Hindi and basic English communication
  • 0-2 years of experience in sales, counseling, or support roles
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The Company
13 Employees
Year Founded: 2018

What We Do

Power Within Psychology is an ISO 9001:2015-certified Indian coaching and academic solutions organization focused on psychology entrance-exam preparation. It provides live courses, expert mentorship, study materials, mock tests, books, and personalized academic guidance for exams including CUET PG, UGC NET JRF, GATE Psychology, and clinical psychology entrances. The company also offers psychology training, counseling, career support, and a digital learning platform for aspirants nationwide.

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