Sales Support Associate

Essential Functions

• Models HOLT’s Values-Based Leadership (VBL) and supports internal and external customers, including sales representatives, throughout new and used truck and trailer transactions
• Manages inventory setup, including running daily manufacturer invoice reports, importing invoices/MSOs, creating stock numbers and inventory records in HOLT CRM, reviewing daily orders, and preparing unit jackets
• Maintains accurate and audit-ready deal documentation, organizing and verifying paperwork, gathering required documents, and scanning completed files into eManager
• Supports DMV and regulatory processes, including title and registration transfers, trips to the DMV when needed, staying current on requirements, and processing Vehicle Inventory Tax (VIT) for all locations
• Monitors license plate inventory, verifies availability across locations, and submits reorder requests as needed
• Performs administrative tasks, including filing, shipping documents via FedEx, supporting general office processes, and other administrative duties as assigned
• Demonstrates professionalism, maintaining punctual attendance, adhering to safety and company policies, and performing other duties as assigned

Knowledge, Skills, and Abilities

• Basic to intermediate knowledge of business accounting principles
• Intermediate knowledge of Microsoft Office products (Word, Excel, Outlook, etc.); Ability to learn DBSi, CDK, Procede, eManager, and manufacturer portals
• Strong attention to detail and data entry accuracy
• Exceptional organizational, time management, and multi-tasking skills
• Self-starter with the ability to work independently in a fast-paced environment

Requirements

• High school diploma or equivalent required
• 2 years’ administrative or dealership experience preferred

• None

• Up to 5% of travel may be expected

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.  
• This role frequently communicates with others, must be able to exchange accurate information in these situations 
• Occasionally moves materials or equipment weighing up to 10 lbs. 
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina 
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work 

• Regularly works indoors in environmentally controlled conditions 
• Occasionally, works outdoors and may be exposed to extreme weather conditions that include inclement weather, heat, cold, and humidity 
• Frequently works at fast pace with unscheduled interruptions

About
HOLT Group is a renowned, family-owned company with a legacy spanning nearly a century. As a powerhouse across several industries, including heavy machinery, construction, consulting services, training, and technology, we prioritize people and values. Our commitment to a Values-Based Leadership® approach has led to trusted partnerships and collaborative endeavors. At the heart of our operations is HOLT CAT, the largest Caterpillar dealership in the nation, along with other companies focused on industrial & commercial selling, energy, technology, and training & development. We excel in selling, servicing, leasing, and renting top-of-the-line industrial machinery and are dedicated to powering the construction and industrial spaces with superior equipment. Moreover, we empower construction and development with advanced technology, along with bringing technical skills and Values-Based Leadership® to individuals and companies seeking sustainable growth. If you're seeking a fulfilling career, explore our job opportunities at HOLT Group and join our values-driven team.