Sales Support Associate

Job Purpose 

Performs administrative, clerical, and data entry duties to support sales operations.

Responsibilities 

Individual must be able to perform the essential duties with or without reasonable accommodation. 

• Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives.

• Establish and maintain relevant files and process incoming and outgoing mail.

• Answer incoming calls from customers and internal contacts, take messages, and follow up as appropriate.

• Perform efficient and accurate data entry using MRC Global-specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts, and/or direct shipments with vendor verification.

• Confirm accuracy of purchases with vendors, including shipping, billing, and customer support.

• Assist with ongoing competitive analysis including the preparation of reports or other materials.

• Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, and office supply orders.

• Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills.

• Take reasonable care for the safety and health of yourself and others.

• Report workplace hazards, injuries, or illnesses immediately.

• Perform other duties or projects as assigned.

Qualifications 

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. 

• High school diploma or GED (General Education Degree). 

• Two years of experience working in a business office. 

• Experience or the ability to learn purchasing systems, RAZOR, and other MRC Global-specific software. 

• Ability to maintain strict confidentiality (specifically regarding department, contracts, and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team.

• Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook.

• Ability to work scheduled and unscheduled overtime.

Additional Qualifications 

• Must have the ability to provide documentation verifying legal work status.

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and respond to inquiries.

• Ability to understand and comply with MRC guidelines and expectations, including Code of Conduct and Conflict of Interest guidelines.

Working Conditions 

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

• Reasonable accommodation may be made to enable individuals to perform essential functions.