Sales Support Associate

Reposted 21 Days Ago
New York, NY, USA
In-Office
90K-110K Annually
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
Onshore (formerly SPRX) is changing how companies claim tax incentives.
The Role
Provide day-to-day administrative and CRM support to Sales: maintain Salesforce and client databases, manage calendars and meetings, prepare proposals and sales materials, nurture leads via phone/email, generate sales reports and forecasts, and collaborate cross-functionally to improve processes.
Summary Generated by Built In

Sales Support Associate  

Onshore was founded to tackle a common problem: businesses wasting months chasing documents, risking audits or missing incentives. At Onshore, unlock valuable tax benefits like R&D Tax Credits, and Cost Segregation using innovative consulting and advanced AI technology. Our efforts have returned millions to clients by transforming untapped opportunities into tangible results. As we scale rapidly and seize massive growth potential, we are seeking confident, curious and collaborative professionals to help drive our next phase of expansion.  

We are fully in person, five days a week, in our New York location.

   

Who we are looking for:  

  • 1-4 years of experience in sales support, sales administration, sales operations, business operations, or a similar role. 

  • 1+ years of being client facing in some capacity, with the ability to engage with clients and prospects to deliver exceptional service with a friendly and approachable demeanor.

  • Bachelor’s degree is required (Business, Finance, Economics, or a related field are preferred).

  • Exceptional organizations skills with the ability to multitask effortlessly while maintaining keen attention to detail.   

  • Outstanding written and verbal communication skills, paired with a polished and professional presence that leaves a lasting impression.   

  • A self-motivated innovator who thrives in a fast-paced, entrepreneurial environment with an eagerness to make an impactful contribution to the Sales organization.  

  • Proficiency with but not required: Salesforce, Microsoft Office, Outlook and Docusign.   

What you’ll be doing:  

  • Keep Salesforce records, client databases, and sales reports meticulously up-to-date ensuring data accuracy and clear visibility for informed decision-making.  

  • Provide essential daily support to the Sales team, expertly managing meeting schedules, calendars, and preparing compelling sales materials that drive results.   

  • Nurture leads by proactively following up with potential clients through phone, email and CRM tools by maintaining momentum and building strong relationships.  

  • Assist in preparing proposals, client presentations, and sales collaterals that showcase Onshore’s value.  

  • Monitor sales metrics, generate insightful performance reports, and support forecasting to keep leadership informed.  

  • Collaborate cross-functionally across the organization, and constantly seek innovative ways to improve processes, tools and workflows to drive efficiency to empower the Sales team to succeed.  

Life at Onshore:  

  • Rewarding Compensation Packages: We aim to ensure every employee feels valued and appreciated. The annual base salary for this position ranges from $90,000 - $110,000. 

  • Healthcare Benefits: We provide comprehensive medical, dental, and vision plans along with FSA and HSA options.  

  • Unlimited Time Off: We believe in supporting work-life balance and overall well-being, which is why we offer unlimited PTO. This allows you to take the necessary time to rest, recharge, and attend to personal matters whenever needed. 

  • Paid Parental Leave: We provide dedicated paid leave to support new parents, emphasizing our commitment to supporting families and helping employees prioritize their time with loved ones during this significant life event. 

  • Office Environment and Perks: Experience our collaborative and thriving workspace in New York City, complemented by a fully stocked kitchen, regular company gatherings, and a vibrant culture that fosters strong morale and connections among team members. 

  • Personal and Professional Growth: Leverage the diverse team environment to support your development through workshops, mentorship and team-building activities.  

We welcome applicants from all backgrounds and are proud to be an Equal Opportunity Employer. Every qualified candidate will be considered for hire without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status. Onshore is deeply committed to diversity, equity and inclusion within our organization.  

Skills Required

  • 2-4+ years of experience in sales support, sales administration, sales operations, business operations, or similar role.
  • 1+ years client-facing experience engaging with clients and prospects.
  • Bachelor's degree (Business, Finance, Economics, or related field preferred).
  • Proficiency with Salesforce.
  • Proficiency with Microsoft Office and Outlook.
  • Proficiency with DocuSign.
  • Exceptional organizational skills and ability to multitask with attention to detail.
  • Outstanding written and verbal communication and a polished professional presence.
  • Self-motivated, able to thrive in a fast-paced, entrepreneurial environment and drive improvements.
  • Preference for candidates located in Los Angeles and/or Orange County (remote role with regional preference).

Onshore Compensation & Benefits Highlights

  • Healthcare Strength Public job posts specify comprehensive medical, dental, and vision plans, with both HSA and FSA options. These signals point to robust core health coverage for a growth-stage startup.
  • Leave & Time Off Breadth Unlimited PTO is advertised alongside paid parental leave for new parents. This combination indicates broad time-off support beyond basic vacation and sick days.
  • Fair & Transparent Compensation Company profiles highlight pay transparency with published ranges or defined commission tiers where applicable, plus relocation assistance. These practices suggest clearer expectations around how pay is structured.

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The Company
HQ: New York, New York
60 Employees

What We Do

Traditional firms rely on interviews, retroactive documentation, and billable hours. Onshore applies AI at the point of substantiation, providing documentation tied directly to source data and pairing it with expert review. The result is defensible, audit-ready work delivered in weeks, not quarters. We help companies claim R&D Tax Credits, 179D Deductions, and Cost Segregation with proof, not process. 500+ companies have trusted Onshore to identify and defend more than $600M in incentives. We operate with clear accountability and high standards. Outcomes matter more than activity.

Onshore Offices

OnSite Workspace

Typical time on-site:
HQNew York City, NY
Houston, TX
Los Angeles, CA
Learn more

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