At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As Sales Support Associate, you will focus on onboarding and supporting new venues, ensuring a seamless setup and smooth day-to-day operations. You’ll also assist Account Managers with administrative tasks, coordinate with internal teams, and provide training and guidance to partners.
What you’ll be doingDay-to-day in this role you’ll:- Train partner venues on how to use Wolt’s tools and equipment effectively and independently
- Ensure partners meet the highest Wolt service standards through regular quality and satisfaction checks
- Assist the Account Management team with partner-related administrative tasks and coordination
- Respond to merchant inquiries, resolve onboarding-related issues, and ensure a seamless experience
- Collaborate closely with Account Managers and internal teams to maintain quality standards during onboarding
- Maintain a portfolio of smaller clients
- Upsell and cross-sell to our partners
- Hold a valid driving licence.
- Are able to travel independently across Malta for regular partner visits, including onboarding and training sessions.
- Have the charm, empathy, and honesty to build strong relationships.
- Are comfortable working in a high-performance, high-expectation culture.
- Have experience in customer care or other customer-facing roles.
- Take a hands-on, proactive approach to getting things done and seeing them through.
- Have fluent and persuasive written and spoken communication skills in English. Any additional language is considered a plus.
- Are entrepreneurial, innovative, and confident in solving problems.
- Can adapt quickly in a rapidly changing market.
- Have around one year of experience in onboarding, customer support, or retail operations, executing defined workflows end to end and meeting SLAs.
- Are tech-savvy and quick to learn new systems, troubleshoot basic issues, and escalate effectively when needed.
- 🚀Global and growing fast: Be part of a fast-moving scaleup
- 🤩Ride of a lifetime: Accelerate your career and build your sales skills
- 💪Instant impact: Take ownership and make a difference
- 💙Big hearts and small egos: Surround yourself with smart, friendly people
- Work in a young, fast pace environment
- 1 day working from home option
- Be part of an entrepreneurial culture that prioritizes ownership, initiative, and driving results
- Medical Health Insurance
The total target compensation for this role is €1574 – €1967 gross per month. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
Next stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness.
Skills Required
- Experience with customer care or customer-facing roles
- Around 1 year in onboarding, customer support, or retail operations
- Fluent written and spoken English
- Strong interpersonal skills: charm, empathy, honesty
- Ability to train partners on tools and equipment effectively
- Proactive, hands-on approach to executing workflows and meeting SLAs
- Tech-savvy and able to learn new systems and troubleshoot basic issues
- Ability to upsell and cross-sell to partners
- Knowledge of additional languages
Wolt Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolt and has not been reviewed or approved by Wolt.
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Equity Value & Accessibility — Corporate postings highlight equity as part of the compensation package, offering ownership potential alongside salary and benefits. Mentions of stock in certain locations indicate accessible participation beyond base pay.
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Leave & Time Off Breadth — Job materials describe generous vacation allowances and strong time‑off policies in several markets. A global parental‑leave policy with top‑ups beyond statutory levels is also cited.
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Wellbeing & Lifestyle Benefits — Materials describe wellness support such as an Employee Assistance Program, fitness or sports perks, and product credits or discounts. Country‑specific allowances and perk platforms add practical lifestyle value in some locations.
Wolt Insights
What We Do
Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.
