Sales Support Analyst

Posted 10 Days Ago
Be an Early Applicant
Manila, Metro Manila, National Capital Region
3-5 Years Experience
Fintech
The Role
As a Sales Support Analyst, you will assist the Media Sales team by managing opportunities in Salesforce CRM, ensuring accurate billing, and facilitating the order-to-cash cycle. You will liaise with Finance, engage with clients for various issues, and coordinate with the Digital AdOps team while participating in finance-related projects to drive improvements.
Summary Generated by Built In

Let’s be #BrilliantTogether

Join Our Team at ISS STOXX AI Media!

Are you ready to be part of a highly regarded media division known for its editorial integrity, objectivity, and industry leadership? ISS STOXX AI Media is home to esteemed publications, digital assets, research, and a thriving conference business in the retirement segment. We are seeking a proactive and motivated Media Sales Support candidate to join our dynamic team and play a crucial role in supporting our Media Sales operations.

As a Sales Support Analyst, you'll provide essential day-to-day support to our Media Sales team, ensuring the seamless management of opportunities within our Salesforce CRM tool. You'll be responsible for accurate billing and the smooth execution of our order-to-cash cycle. Your role will evolve with our growing business and the introduction of new systems.

Key Responsibilities

  • Sales Support: Assist the Sales Teams in preparing and booking license agreements in Salesforce.
  • Quality Control: Ensure correct booking and documentation of sales in Salesforce based on signed contracts.
  • Finance Liaison: Act as the bridge between Finance and the Sales team, reconciling agency orders with internal reporting systems (Salesforce).
  • Client Interaction: Occasionally engage with clients for signatures, billing issues, and agency-related matters.
  • Digital Coordination: Communicate with the Digital AdOps team regarding digital inventory availability and purchases.
  • Project Participation: Participate in various finance-related projects to drive continuous improvement.

Qualifications

  • Experience: 3-5 years of relevant work experience in a similar role or team. Experience with Salesforce and in the media industry is a plus.
  • Education: Bachelor’s degree in business, finance, accounting, or equivalent.

Skills:

  • Exceptional oral and written communication skills.
  • Highly organized and detail-oriented.
  • Strong interpersonal skills with a proactive personality.
  • High motivation and ability to work independently.
  • Effective organizational skills to thrive in a fast-paced environment and meet tight deadlines.

Work Schedule:

  • Flexible Schedule: Embrace a dynamic work environment with the option to work on either a night shift (9 PM – 6 AM, Manila Time) or a day shift (11 AM – 8 PM, Manila Time).
  • Comprehensive Training: Enjoy thorough training during your probationary period on the night shift (9 PM – 6 AM, Manila Time) to ensure you’re well-prepared and confident in your role.
  • Hybrid Work Arrangement: Benefit from the flexibility of a hybrid working model, combining the best of both remote and in-office work.

If you're ready to embark on an exciting career journey and make a real impact, we want to hear from you. Let's be #BrilliantTogether at ISS STOXX AI Media! Apply now!

#LI-MP1

#ASSOCIATE

#Finance

What you can expect from us

Our people are the moving force behind ISS STOXX. We are dedicated to hiring the best, most talented people in our industry and empowering them with the resources and support to enhance their career, health, financial and personal well-being. 

We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

Let’s empower, collaborate, and inspire one another. 

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Visit our website: https://www.issgovernance.com

View additional open roles: https://www.issgovernance.com/join-the-iss-team/

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. 

Top Skills

Salesforce
The Company
HQ: Rockville, MD
2,115 Employees
On-site Workplace
Year Founded: 1985

What We Do

Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.

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