About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Job Description
If you are a Sales Coordinator or Technical Sales professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Based in our Santiago, Chile location, you will be the key link between our clients, our Customer Service (CSR) team, and our sales strategy. You will be responsible for preparing technical-commercial quotes, analyzing the market, and providing exceptional support to our customers. If you have a background in engineering or refrigeration and are skilled in customer relations and market analysis, we want to hear from you.
AS A SALES COORDINATOR, YOU WILL:
Review purchase orders and their status, coordinating with Customer Service Representatives (CSR) and clients.
Generate quotes for Copeland's Refrigeration, Air Conditioning, and Electronics products.
Provide technical product information to clients and assist with product selection using Copeland's tools.
Execute and maintain price lists.
Manage general communications to clients, including price increases, changes in commercial conditions, and other company announcements.
Generate Business Intelligence databases.
Conduct market analysis, price positioning studies, and market share analysis by product line.
SCHEDULE: This position follows standard business hours.
REQUIRED EDUCATION, EXPERIENCE, & SKILLS:
Bachelor's degree in Mechanical Engineering, Refrigeration, Air Conditioning, or equivalent technical experience in the field.
Experience in a technical sales or customer service/relations role.
Strong understanding of technical sales processes.
Basic knowledge of commercial refrigeration.
Basic to Intermediate English proficiency.
PREFERRED EDUCATION, EXPERIENCE, & SKILLS:
Experience with Business Intelligence (BI) tools.
Previous experience in market analysis.
Collaboration First Hybrid Work Arrangements: This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.
About our Location Our office is located in Santiago, the financial, cultural, and political capital of Chile. You will join a dynamic team in a key strategic market for our operations in Latin America.
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Skills Required
- Bachelor's degree in Mechanical Engineering, Refrigeration, Air Conditioning, or equivalent technical experience
- Experience in a technical sales or customer service/relations role
- Strong understanding of technical sales processes
- Basic knowledge of commercial refrigeration
- Basic to Intermediate English proficiency
- Experience with Business Intelligence (BI) tools
- Previous experience in market analysis
What We Do
We are a global climate technologies company engineered for sustainability. Today, we are building on our 100-year legacy through industry-leading innovation, putting Copeland at the forefront of positive change. We create sustainable residential, commercial and industrial spaces through HVACR technologies. We maintain the integrity of goods throughout the cold chain. And we bring comfort to people globally.
