Sales Support Analyst I, SLED Programs

Posted 5 Days Ago
Be an Early Applicant
San Francisco, CA, USA
In-Office
25-50 Hourly
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
Support and manage SLED (K-12, State & Local, Higher Education) sales programs including project plans, training, metrics, cross-functional coordination, and RFP bid management. Own program processes, identify gaps, deliver improvements, and present program performance to stakeholders. Serve as internal trainer and ensure compliance with legal, contract, and E-Rate requirements.
Summary Generated by Built In
Sales Support Analyst I, SLED Programs

  

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

We are seeking a Sales Support Analyst I, SLED Programs to join our team.

Overview:

The Sales Support Analyst I plays a critical role in enabling our sellers, and partners to win against key competitors across key vertical markets, that HPE Networking serves and reports to the Manager, SLED Programs. This is an individual contributor role that requires strong business acumen, keen attention to detail and ability to understand sales and business objectives.  This role requires an entrepreneurial and creative skilled approach in order to work collaboratively with the Field sales and Channel sales teams, as well as key cross-functional business including, Corporate Marketing, Human Resources, Product Management, Legal and Finance. 

In this role, you will support and own the orchestration and program management of the North America K-12 /E-Rate Program, State & Local Government, and Higher Education sales programs and processes.  

Responsibilities:

  • Develop detailed project plans, clear process for engagement with stakeholders, clarify intent and goals, establish strategic imperatives, etc. 
  • Facilitate interlocks to ensure consistency in goal definition and measurement amongst cross-functional teams’ and the sales organization’s goals, initiatives, market understanding, account potential, and partner strategy. 
  • Identify gaps and analyze sales needs in existing program processes and propose and drive the solution 
  • Provide coordination and development of training curriculum for internal sellers and partners on the SLED market, programs and processes 
  • Compile and present quarterly metrics and reporting on programs 
  • Serve as an active participant and observer in core team meetings, as needed 
  • Acquires and retains broad understanding of legal, bid, contract management, and E-Rate processes to mitigate risk to company 
  • Develops a practical knowledge of HPEN's offerings including systems/software, hardware, and services and be able to present at internal and partner trainings 
  • Partner cross-functionally with Marketing, IT, Operations, Channel, and Sales to assist and execute programs to enhance sales efficiencies and enhance the customer experience 
  • Project manage SLED RFPs, coordinating with internal and external stakeholders to produce a comprehensive, compliant, and competitive bid response. 

Education and Experience Required:

  • Minimum of 5-7 years of related experience in the technology industry 
  • Experience in effective customer and sales relationship management 
  • BA or BS, with MBA or equivalent experience preferred 

Knowledge and Skills:

  • Basic understanding of business and sales processing tools, systems and practices
  • Good analytical, statistics and problem solving skills.
  • Basic understanding of business and sales processes and practices
  • Good written and verbal communication skills
  • mastery in English and local language.
  • Strong and demonstrable critical and analytical thinking skills 
  • Proven ability to lead and influence cross-functional teams in a very collaborative manner 
  • Proven Interpersonal and collaborative skills, with a passion for excellence in action 
  • Able to prioritize, focus, and execute through obstacles 
  • Outstanding presentation, verbal and written communication skills 
  • Strong judgment, initiative and sense of urgency 
  • Strong program/project and time management skills 
  • Ability to manage and execute at the detail level   
  • Ability to multi-task and drive cross functional team to meet common goals 
  • Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams, SharePoint), and Salesforce (SFDC) is a plus 
  • Ability to travel >25% 

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Sales Operations

Job Level:

Entry

    

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– United States of America: Hourly Salary USD 27.16 - 44.95 in Colorado // 33.03 - 49.95 in California // 24.95 - 49.95 in Florida & New Jersey & Washington
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Skills Required

  • Minimum of 5-7 years of related experience in the technology industry
  • Experience in effective customer and sales relationship management
  • BA or BS
  • MBA or equivalent experience
  • Basic understanding of business and sales processing tools, systems and practices
  • Good analytical, statistics and problem solving skills
  • Strong program/project and time management skills
  • Proven ability to lead and influence cross-functional teams
  • Outstanding presentation, verbal and written communication skills
  • Microsoft Office skills (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)
  • Salesforce (SFDC)
  • Ability to travel >25%
  • Working knowledge of legal, bid, contract management, and E-Rate processes

Hewlett Packard Enterprise Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hewlett Packard Enterprise and has not been reviewed or approved by Hewlett Packard Enterprise.

  • Parental & Family Support Parental leave provides six months of fully paid time for all parents and includes options to return part-time for up to 36 months. Additional supports like backup childcare, fertility and adoption assistance reinforce a family-friendly package.
  • Wellbeing & Lifestyle Benefits Wellness Fridays offer paid early-finish time each month alongside resources such as on-site gyms, mental health tools, and paid volunteer time. These programs emphasize balance and personal well-being.
  • Retirement Support Retirement programs include a 401(k) with a 100% match on the first 4% of base salary and an Employee Stock Purchase Program. Retirement Transition Support enables part-time work for employees nearing retirement.

Hewlett Packard Enterprise Insights

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The Company
HQ: Houston, TX
85,422 Employees
Year Founded: 2015

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology. More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

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