Sales Support Administrator

Role Overview

As a Sales Operations Administrator, you will play a key role in helping our sales team operate smoothly and deliver excellent experiences to our customers and partners. You’ll manage day‑to‑day processes, keep information flowing between teams, and ensure that orders, pricing, and marketing requests are handled efficiently and accurately.

This role is a great fit for someone who is highly organized, enjoys collaboration, and likes being at the center of activity supporting a fast‑moving sales organization.

We welcome applicants from all backgrounds and experiences. If you’re excited about the role and meet most of the requirements, we encourage you to apply - even if you don’t check every box.

Key Responsibilities

• Optimize team workflows
  • Establish and manage workflows and processes to efficiently handle the team’s assigned workload
  • Identify opportunities to streamline and improve existing processes.

• Support customer pricing activities
  • Partner with Sales to submit and update customer price requests within defined processes
  • Assist with pricing‑related questions, helping to resolve issues quickly and professionally
  • Support the tracking and coordination of special pricing programs, ensuring alignment with price management guidelines
  • Manage sample orders and tracking
  • Own the order and tracking process for customer sample and evaluation units requested by Account Managers
  • Ensure timely communication of status updates to internal stakeholders.

• Support distribution and channel accounts
  • Assist distribution and channel account managers with administrative and operational tasks
  • Provide clear visibility into order status, including order tracking, in‑transit orders, backlog, and inventory on hand

• Lead and opportunity management
  • Support Sales Management and Account Managers with lead management
  • Monitor and distribute leads from reseller programs, campaigns, and tradeshows to the appropriate owners
  • Help ensure leads are handled in a timely and consistent way

• Coordinate with Marketing
  • Work closely with Marketing to submit, track, and help expedite customized and standard marketing collateral requests
  • Support alignment between sales activities and marketing initiatives

• Team calendar and coverage coordination
  • Maintain and update the master team calendar to reflect sales coverage at team meetings, industry tradeshows, channel partner and strategic alliance activities, PTO schedules, and other key events
  • Help ensure stakeholders have clear visibility into team availability and coverage

• Meeting and event coordination
  • Support management in planning and facilitating virtual and on‑site team meetings
  • Prepare and maintain agendas, capture key actions and decisions, and follow up on post‑meeting activities

• Executive and management support
  • Provide administrative support to executives and management team members as needed, ensuring high standards of accuracy, confidentiality, and professionalism

Required Education and Experience

• Bachelor’s degree and 1–3 years of relevant experience, or an equivalent combination of education, training, and practical experience
• Experience supporting or working within a sales organization. This could include:
  • Sales operations or sales support
  • Administrative support for sales or commercial teams
  • Direct experience as part of a sales team
• Proficiency with Microsoft Office (e.g., Outlook, Excel, Word, PowerPoint); experience with CRM or ERP systems
• Strong collaboration skills and the ability to build and maintain positive cross‑functional relationships
• Proven ability to stay organized, manage multiple priorities, and follow through on details in a fast‑paced environment
• Clear and professional communication skills, both written and verbal

Pay Transparency Notice

The target hourly compensation for this position can range from $30.29 – $48.00.  

Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience

To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, and paid vacation and holidays

We encourage you to apply

We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are committed to an inclusive recruitment process

Jabra GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible.

• Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive.
• Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. Jabra is part of the GN group, which operates in more than 90 countries across the world.
• Founded in 1869, GN group today has more than 7,000 employees. 

Disability Accommodation:  If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected] or call 978-606-2210. This email and phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

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