Sales Support Administrator

Posted Yesterday
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Farnham, Waverley, Surrey, England, GBR
In-Office
27K-27K Annually
Entry level
3D Printing • Information Technology • Software • Design
The Role
Supports dealership sales and service operations through data entry, invoicing, customer database management, outbound service-booking calls, enquiry handling, reception coverage, record maintenance, and basic social media updates. The role also assists with invoice preparation, job cards, purchase orders, customer follow-up, and showroom presentation while delivering professional customer service in a busy motorcycle dealership.
Summary Generated by Built In

Join Our Farnham Honda Sales Team!

Love motorcycles, love getting the details right, and love being the friendly face that keeps a dealership running smoothly? Farnham Honda is looking for a Sales Support Administrator to join our team in Farnham. As an official Honda dealership, we pride ourselves on exceptional customer experiences, and this role keeps everything moving from the front desk to the back office.

Reporting to the Sales Manager, you'll be the first point of contact for sales and service enquiries, with a strong daily focus on data processing and administration. In our peak season, you'll support the Sales team with vehicle sales administration, including invoicing, data processing and data entry. In our low season, you'll switch gears to service prospecting: managing our customer database and calling customers to get them booked in for their next service.

Main Duties

  • Carry out daily data processing, data entry and administration accurately and on time
  • Support the Sales team with vehicle sales administration during peak season, including invoicing, data processing and data entry
  • Drive service prospecting during low season by managing the customer database and calling customers to book in services
  • Manage the incoming sales and service enquiry desk, handling calls and walk-ins promptly and professionally
  • Greet showroom customers when advisors are busy, and take straightforward service bookings
  • Log every customer contact in the digital diary by close of business, and keep customer records up to date
  • Manage shared inboxes, take accurate messages and make sure enquiries are followed up
  • Support the billing team with invoice preparation, job cards, purchase orders and supporting documents
  • Help with simple dealership social media updates, from new stock highlights to customer handovers and events
  • Keep reception and customer areas tidy, welcoming and on-brand

Key Skills

  • Previous experience in reception, administration, customer service or front-of-house
  • An accurate, methodical approach to data entry and data processing
  • Confidence making outbound calls to customers, including proactive booking calls
  • A confident telephone manner and strong written communication
  • Good organisation and attention to detail
  • Comfortable using Outlook, Microsoft Office and internal systems
  • Able to multitask in a busy dealership, staying friendly, professional and calm under pressure

Bonus Points For

  • Automotive, motorcycle, dealership, service, retail or hospitality experience
  • Experience with invoicing, billing, accounts admin or purchase orders
  • Experience of vehicle sales administration or service/workshop bookings
  • Basic social media confidence
  • An interest in motorcycles or the wider automotive industry
  • A full UK driving licence

The Essentials

🕒 Hours: Monday–Saturday, 40 hours per week, between 8am–6pm
💷 Salary: £27,000
📍 Location: Farnham (onsite)
📋 Contract: Full time
🎁 Perks: Competitive company benefits, training & development opportunities, and an energetic, supportive team culture

Skills Required

  • Previous experience in reception, administration, customer service, or front-of-house
  • Accurate and methodical approach to data entry and data processing
  • Confidence making outbound customer calls and proactive booking calls
  • Confident telephone manner and strong written communication
  • Good organization and attention to detail
  • Comfortable using Outlook, Microsoft Office, and internal systems
  • Ability to multitask in a busy dealership while remaining friendly, professional, and calm under pressure
  • Automotive, motorcycle, dealership, service, retail, or hospitality experience
  • Experience with invoicing, billing, accounts administration, or purchase orders
  • Experience with vehicle sales administration or service/workshop bookings
  • Basic social media confidence
  • Interest in motorcycles or the wider automotive industry
  • Full UK driving licence
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The Company
181 Employees
Year Founded: 1992

What We Do

4th Dimension S.A. specializes in 3D printing, 3D scanning, digital design software, and technical services. Operating across Greece, Cyprus, and Malta, the company provides expert solutions in additive manufacturing and digital design, helping clients translate their concepts into physical objects using cutting-edge 3D technology and professional technical support.

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