Sales Support Administrator

Posted 2 Days Ago
Be an Early Applicant
Media, PA, USA
In-Office
Junior
Fintech • Consulting
The Role
Maintain and update CRM data, track pipeline and deal progression, generate sales reports, support forecasting and order processing, and provide administrative support for meetings, presentations, and internal coordination to enable sales team performance.
Summary Generated by Built In

Why Ryan?

  • Competitive Compensation and Benefits
  • Business Connectivity Reimbursement (Phone/Internet)
  • Gym Membership or Equipment Reimbursement
  • LinkedIn Learning Subscription
  • Flexible Work Environment
  • Tuition Reimbursement After One Year of Service
  • Accelerated Career Path
  • Award-Winning Culture & Community Outreach

Ryan is a leading global tax services and software provider, delivering innovative solutions that help clients manage tax complexity and maximise financial performance. Our Property Tax team works with organisations across multiple sectors to identify savings opportunities and ensure compliance.

We are seeking a highly organised and detail-oriented Sales Support Administrator to join our growing Property Tax team. This role is ideal for someone who enjoys working with data, supporting sales teams, and improving processes that help drive business growth.
Please note, this position is based in MediaCity, Salford, UK.

Key Responsibilities:

CRM Management

  • Maintain and update CRM systems with accurate and timely data for leads, opportunities, and accounts.

  • Monitor the sales pipeline to ensure all stages of the sales cycle are correctly followed.

  • Validate data quality and ensure compliance with company standards and processes.

Sales Process Governance

  • Track and report on deal progression, highlighting bottlenecks or overdue actions.

  • Ensure key documentation (quotes, proposals, contracts) is uploaded and correctly linked to CRM records.

  • Support forecasting accuracy by maintaining up-to-date opportunity information.

Reporting & Analytics

  • Generate regular reports on pipeline health, conversion rates, and sales activity metrics.

  • Provide insights and data to Sales Managers to support informed decision-making and performance tracking.

Administrative Support

  • Assist with scheduling meetings, preparing presentations, and coordinating internal approvals.

  • Support order processing and liaise with internal teams to ensure smooth service delivery and fulfilment.

Education & Experience:

  • Previous experience in sales support, sales operations, CRM administration, or business support roles.

  • Strong proficiency with CRM systems (e.g., Salesforce or similar) and Microsoft Office tools.

  • Excellent attention to detail and data management skills.

  • Strong organisational and time management abilities.

  • Ability to work collaboratively with sales, finance, and operational teams.

  • Strong communication skills and a proactive approach to problem solving.

Why Join Ryan?

  • Work with a market-leading global tax advisory firm.

  • Be part of a collaborative and supportive team environment.

  • Opportunities for career development and professional growth.

  • Competitive salary and benefits package.

#LI-RW1

Skills Required

  • Previous experience in sales support, sales operations, CRM administration, or business support roles.
  • Strong proficiency with CRM systems (e.g., Salesforce or similar).
  • Proficiency with Microsoft Office tools.
  • Excellent attention to detail and data management skills.
  • Strong organisational and time management abilities.
  • Ability to work collaboratively with sales, finance, and operational teams.
  • Strong communication skills and a proactive approach to problem solving.

Ryan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ryan and has not been reviewed or approved by Ryan.

  • Flexible Benefits The myRyan model provides results-based flexibility for exempt staff alongside hybrid/remote options, while non‑exempt roles use a PTO bank and receive paid holidays. Many benefits are available from the date of hire, reinforcing practical flexibility in how benefits are used.
  • Parental & Family Support Paid parental leave, adoption assistance, and fertility support are highlighted as meaningful family-oriented offerings. Consistent emphasis on family-friendly policies positions this area as a standout.
  • Strong & Reliable Incentives A performance-driven culture offers bonuses and commissions in certain tracks, with role descriptions noting meaningful variable pay beyond base salary. Total compensation is often characterized as strong where these incentives are prominent.

Ryan Insights

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The Company
HQ: Plano, TX
3,194 Employees
Year Founded: 1991

What We Do

Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis. Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.

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