Consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers.
Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing in accordance with established business rules.
Effectively communicate with internal customers (i.e. Sales, Credit and Collection, Customer Service, Billing and Invoicing Accounts Receivable, etc.) fostering collaborative relationships among different teams.
Maintain existing reports and deliver simple reports based on the requirements of the federal government segment.
Familiarity with basic functions for MS Word and MS Excel (formatting, formulas, pivot, short-cuts) and MS Access.
Translate strategic plans, sales org and territory designs into physical account assignments and other dependent systems/processes.
Analyzes and generates reports using SQL/DBeaver; makes recommendations as he/she sees effective for better customer experience as requested.
Understand how reports flow into various systems and how different tools/systems impact account assignments.
Perform basic billing and invoicing tasks such as manual/prepay invoice, e-submission, billing and payment inquiry, billing modification etc.
Ad hoc Tasks initiated by REPH and BU.
Other duties as assigned.
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Skills Required
- Order entry and order processing experience for product sales
- Professional communication and collaboration with internal and external customers
- Ability to maintain and produce reports for the federal government segment
- Familiarity with MS Word and MS Excel (formatting, formulas, pivot, shortcuts)
- Experience with MS Access
- Ability to analyze and generate reports using SQL/DBeaver
- Billing and invoicing tasks experience (manual/prepay invoice, e-submission, billing inquiry, modifications)
- Translate sales plans and territory designs into account assignments and system processes
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
