The Role
The Sales Supervisor will lead and manage a team of sales agents for fiber broadband services, driving performance and customer engagement while ensuring compliance with sales processes.
Summary Generated by Built In
Job Summary
The Sales Supervisor will lead and manage a team of field sales agents responsible for promoting and selling fiber broadband services. The role requires strong leadership, hands-on sales experience in fiber telecom, and the ability to drive performance while ensuring excellent customer engagement.
Key Responsibilities
- Supervise, coach, and motivate field sales agents to achieve daily and monthly sales targets. Plan and execute sales strategies for fiber broadband products within assigned territories.
- Monitor team performance, track KPIs, and prepare regular sales reports. Conduct ride-alongs, field assessments, and on-the-job training to improve sales effectiveness.
- Ensure compliance with company policies, sales processes, and ethical standards.
- Handle escalated customer issues and support agents in closing high-value deals.
- Collaborate with management on market intelligence, competitor analysis, and territory expansion.
Requirements
- Minimum of 4 years’ experience in sales, with at least 1–2 years in fiber telecom or broadband sales.
- Proven experience leading or supervising a sales team.
- Strong knowledge of fiber broadband products, installation processes, and customer onboarding.
- Excellent leadership, communication, and reporting skills.
- Ability to work in the field and manage multiple locations.
- OND/HND/BSc in any discipline
Skills Required
- Minimum of 4 years' experience in sales
- 1-2 years in fiber telecom or broadband sales
- Proven experience leading or supervising a sales team
- Strong knowledge of fiber broadband products and installation processes
- Excellent leadership, communication, and reporting skills
- OND/HND/BSc in any discipline
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The Company
What We Do
Alan&Grant is a People Development Company creating innovative HR & Organisational Development Solutions for result-driven organizations, focusing on improving performance and aligning the workforce.
