Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is
looking for a passionate and people-focused Sales Supervisor to join its store leadership team. The Sales Supervisor supports Vilebrequin store management with sales generation, operations, and compliance with company procedures. This position is onsite at the specified location and will report to the Store Manager.
YOUR IMPACT
Create a Welcoming Environment
- Immediately welcome customers and proactively offer assistance.
- Provide a dynamic service presence to each location.
- Skilled at asking appropriate questions to identify a customer's needs in order to effectively provide them with guidance.
- Knowledgeable of store layout, current merchandise assortment, and ability to direct customers to the appropriate area.
- Help foster a welcoming, fun, encouraging, and energetic customer environment.
- Create a positive work environment through collaboration.
- Consistently achieve personal and store sales goals; serves clients according to the standard of Vilebrequin's selling ceremony.
- Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
- Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
- Study and communicate collection details while assisting clients.
- Ensure the customer wish list is always current with customers being notified when product arrives.
- Exceed individual Key Performance Indicator (KPI) targets: ADS, UPT, Email Capture, Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
- Adhere to all corporate customer service policies.
- Demonstrate effective communication with customers, coworkers, and managers.
- Maintain adequate sales floor supervision.
- Motivate team to achieve sales goals.
- Observe and coach in the moment.
- Ensure team demonstrates expert product knowledge to clients.
- Address and resolve customer concerns according to company philosophy and standards.
- Uphold luxury clienteling standards to provide the best customer experience.
Education:
- High School Diploma/Equivalency Required
- 1-2 years ofstore leadership experience, preferably with luxury brands
- 3+ years of experience in the luxury retail space
- Motivating and coaching teams
- Results-Driven
- Strong leadership critical thinking and problem solving skills
- Passion for luxury product with an appreciation for design
- Entrepreneurialspirit
- Solution-oriented
- A professional, welcoming character and presentation
- Ability to generate customer delight
- Client-oriented with an excellent sense of service quality (go the extra mile spirit)
- Excellent communication skills
- Strong attention to detail
- Team-oriented; "win-together" mentality
- Ability to work autonomously
- Displaysstrong organizational skills and follow-through
- Technologically savvy
- Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends and holidays
Skills Required
- High School Diploma or equivalency
- 3+ years experience in the luxury retail space
- 1-2 years of store leadership experience (preferably with luxury brands)
- Proven ability to meet and exceed sales KPIs (ADS, UPT, Email Capture, Name Attachment Rate, Women's Sales)
- Strong leadership, coaching, and team-motivation skills
- Excellent communication and customer service skills
- Luxury clienteling and product knowledge
- Ability to work a flexible schedule including mornings, evenings, weekends and holidays
- Strong attention to detail and organizational skills
- Technologically savvy
What We Do
ABOUT US G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry. WORK WITH US G-III’s success comes from our drive and dedication to delivering fashion for our customers. Each member of the team brings a unique point of view that adds something special to our company and the product we create. Since being founded in 1956, we have been committed to growing intergenerationally, with incredible talent that has a vision for the future of fashion and apparel. Combined with experienced leadership, we believe that cultivating a new generation of employees is critical to redefining what it means to offer exciting and fresh product that truly connects with today’s consumer. This spirit of innovation has grown our business and is essential to the next phase of our company. BRANDS We own and license a portfolio of leading fashion brands including: DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J, G-III Sports, Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more.
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