Sales Supervision Manager

Posted 15 Days Ago
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Nashville, TN
In-Office
Senior level
Financial Services
The Role
The Sales Supervision Manager oversees compliance in annuity sales, supervises registered representatives, reviews documentation, and collaborates with Compliance on policies and procedures.
Summary Generated by Built In

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Job PurposeThis position will serve as the Delegate Office of Supervisory Jurisdiction (OSJ) Branch Supervisor for Jackson as required by FINRA and the SEC. The Sales Supervision Manager will work closely with the Chief Compliance Officer and registered representatives on matters of annuity sales referred from Registered Investment Advisors and alternative distribution methods. The responsibilities of this position include principal review of new account applications, compliance required forms, annuity transactions, and correspondence to and from representatives. Additional responsibilities include assisting with the administration of the firm's audit program and conducting due diligence reviews on RIA firms.Essential Responsibilities
  • Provides direct supervision of registered representatives for broker-dealer and insurance agency functions; provides supervision, guidance, advice, and training.
    • Principal review of new account documentation to ensure adherence with applicable suitability and/or best interest requirements.
    • Reviews compliance required forms.
    • Reviews annuity transactions.
    • Reviews incoming and outgoing representative correspondence.
    • Maintains required records and written procedures for supervisory controls performed.
    • Refers to and provides input on Compliance regulatory violations, sales practice improprieties, or actual/potential violations of Company policies and/or regulatory requirements, as needed.
    • Reviews monthly compliance reports for accuracy.
    • Monitors Representative employee activities such as outside business activities, social media posts, and personal securities activities.
  • Partners with Compliance to define and implement supervisory policies, procedures, and related controls.
  • Reviews Trade Blotters.
  • Performs due diligence reviews of third party distribution partners.
  • Assists with firm and branch audits.
  • Assists in monthly training/facilitation of staff meetings.
  • Assists in reviewing various surveillance reports.
  • Works with team to define suitability rules and alerts within the workflow system.
Other Duties
  • Assists with the assessment of workflow and technology platform design to identify opportunities for better risk management, greater efficiency, and reduced processing times.
  • Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
  • Extensive knowledge of FINRA, SEC, and state insurance regulations.
  • In depth knowledge of insurance products, securities products and investment portfolios.
    • Working knowledge of regulatory environment related to annuity sales.
  • Strong verbal and written communication skills.
  • Working knowledge of issues related to independent Registered Investment Advisors.
  • Ability to analyze data and information and create positive solutions for the firm.
  • Ability to work effectively with little supervision or direction.
  • Ability to accept change, be flexible, and be willing to learn and adapt in an ever-changing environment.
  • Ability to work efficiently and effectively in a high pressure, highly visible environment.
  • Ability to maintain confidentiality while working effectively in a team environment.
  • Strong analytical, problem solving and decision-making skills.
  • Working knowledge of Microsoft Office software.
  • Ability to travel up to 10% of the time.
Qualifications
  • Bachelor's Degree with a focus on business, finance, economics, or accounting or equivalent experience required.
  • 5+ years of experience with suitability and annuity transactions required.
  • 3+ years of experience with compliance or sales supervision, supervisory/manager capacity preferred.
  • Experience writing and monitoring compliance policies, processes and procedures required.
  • FINRA SIE, FINRA Series 6 or 7, FINRA Series 24 or 26, FINRA Series 63, State Insurance License required.
  • Applicants without the required registration(s) will have 90 days to obtain the required registration(s), but will be limited in job function until complete registration(s) is obtained .

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

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The Company
HQ: Lansing, MI
3,409 Employees

What We Do

Jackson® is committed to helping clarify the complexity of retirement planning. Our range of annuity products, financial know-how, history of award-winning service*, and streamlined experiences strive to reduce the confusion that complicates retirement plans.

We dedicate our time, money, and resources to strengthening financial literacy, striving to make sure every American has access to the resources they need to master their money and their future.

We believe by providing clarity for all today, we can help drive better outcomes for tomorrow.

Interested in becoming one of our associates? We develop and celebrate talent in many areas, from sales and marketing to consulting and compliance. We know that diversity and inclusion make us all stronger together.

Learn more about our products at jackson.com

Contact Us
Jackson.com
517/381-5500 – General Information
800/644-4565 – Contract Owners
877/565-2968 – Values and Contract Information

* SQM (Service Quality Measurement Group) Contact Center Awards Program for 2004 and 2006-2021. (To achieve world-class certification, 80% or more of call-center customers surveyed must have rated their experience as very satisfied, the highest rating possible.)

Jackson® is the marketing name for Jackson National Life Insurance Company® (Home Office: Lansing Michigan) and Jackson National Life Insurance Company of New York® (Home Office: Purchase New York). Jackson National Life Distributors LLC.

SMPR1292 03/23

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