Responsibilities
- Strengthen field execution and selling systems across the sales organization, including Zoho adoption, itinerary planning, visit prioritization, in-store diagnosis, and post-call follow-through.
- Design and operationalize the Hero Merchant program by identifying, acquiring, and scaling the highest-value merchants, with a goal of establishing 2 Hero Merchants per city producing ≥150 originations per month.
- Build and accelerate the merchant network expansion engine by supporting geographic expansion planning, merchant acquisition funnel execution, and field capacity deployment to ensure rapid, predictable growth in active merchants.
- Lead cross-functional growth initiatives with Marketing, Sales Enablement, Promoter Operations, Merchant Operations, and Key Account teams to improve the drivers of average originations per store.
- Analyze merchant- and city-level performance to identify bottlenecks and launch targeted programs that unlock productivity and conversion uplift.
- Build scalable playbooks, operating cadences, and SOPs that enable repeatable execution and sustainable growth across regions.
- Coordinate across internal stakeholders to ensure priority growth initiatives move from strategy to field adoption with measurable impact.
- Champion continuous improvement in merchant productivity, sales discipline, and execution rigor across the national retail network.
Requirements
- Bachelor’s degree in Business, Engineering, Economics, Marketing, or similar.
- 10+ years of experience in sales strategy, revenue programs, BizOps, growth, or field execution roles, ideally in high-growth environments such as fintech, retail tech, management consulting, or startups.
- Strong analytical skills and comfort operating through KPIs, funnels, and CRM systems.
- Proven ability to lead cross-functional initiatives and deliver complex projects end-to-end.
- Structured problem solver with the ability to diagnose execution bottlenecks and build repeatable solutions.
- Strong communication and stakeholder management skills across field and central teams.
- Self-driven, results-oriented, and energized by dynamic, high-change environments.
- Comfortable engaging directly with frontline merchants and sales execution realities.
Benefits
- 100% Company Funded : Private Health Insurance for employee and immediate family
- 20 days vacation, unlimited sick leave
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
- Phone Finance, headphone benefit, home office equipment allowance and wellness perks
- Catered Lunch
Skills Required
- Bachelor's degree in Business, Engineering, Economics, Marketing, or a similar field
- 10+ years of experience in sales strategy, revenue programs, business operations, growth, or field execution roles
- Experience in high-growth environments such as fintech, retail technology, management consulting, or startups
- Strong analytical skills and comfort operating through KPIs, funnels, and CRM systems
- Proven ability to lead cross-functional initiatives and deliver complex projects end-to-end
- Structured problem-solving ability, including diagnosing execution bottlenecks and building repeatable solutions
- Strong communication and stakeholder management skills across field and central teams
- Self-driven, results-oriented, and comfortable in dynamic, high-change environments
- Comfort engaging directly with frontline merchants and sales execution realities
PayJoy Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayJoy and has not been reviewed or approved by PayJoy.
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Fair & Transparent Compensation — Pay is considered market‑aligned for senior U.S. technical roles, and public salary bands help candidates benchmark and align expectations. Feedback suggests this transparency supports confidence that offers are competitive for role and location.
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Healthcare Strength — Company‑paid basic medical, dental, vision, life, and disability coverage is emphasized as a standout element versus many startups. Feedback suggests this reduces out‑of‑pocket burden and strengthens the core benefits foundation.
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Parental & Family Support — Paid parental leave and flexible hours are highlighted alongside dedicated time off. Feedback suggests these family‑oriented policies enhance the perceived completeness of the package.
PayJoy Insights
What We Do
PayJoy's mission is to deliver access to credit to the next billion people in emerging markets worldwide. Our unique mobile security technology gives customers the ability to afford their first smartphone on credit, using the phone itself as collateral, and then provides further access to credit to help weather life's unexpected financial surprises and climb the ladder of economic well-being. Founded in 2015, today PayJoy has reached millions of customers in a dozen countries around the globe, including Mexico, Brazil, Colombia, India, Kenya, and South Africa, and is on a strong growth path with support from major industry partners to bring credit to the next billion emerging consumers.









