Senior Sales Strategy and Operations Manager

What you'll be doing:

• Define & execute the go-to-market strategy for the AMS team by leading the annual GTM planning process which include fiscal year/long-range modeling, investment ROI analysis, headcount planning, quota and capacity setting, territory planning.
• Own and execute strategic initiatives to deliver on the defined strategy, working cross functionally and aligning across sales, post sales, marketing, product and finance. 
• Partner with leadership to design and implement the AMS GTM structure, segmentation and coverage model across roles, including Sales, Solutions Engineering, Customer Success, Sales Development and Professional Services, Marketing, Partners, HR and TA.
• Provide foresight, through data-driven decision making and operational excellence across the theater by refining team cadence, processes, policies, data and tooling for sales.
• Lead execution of the operating cadence within the theater supporting management inspection throughout the customer lifecycle at each level of the organization.
• Collaborate with counterparts in EMEA & APJ on the business and trends. Making sure similar processes and approaches are adhered to where applicable, which will drive scale for the company.
• Support sales leadership with content preparation for key management reporting needs to include but not limited to Quarterly Business Reviews. Making sure where applicable output is executive ready, crisp and concise and delivers on the key messages.
• Drive CRM accuracy, pipeline analytics, as well as owning forecasting, reporting, analysis and insights for the AMS teams.
• Participate in regular meetings with Marketing, Customer Success, Finance, Legal, Channel, HR and various other teams to assist in addressing issues, building plans and driving change management.
• When requested, assess inquiries directed to the AMS VP of  Sales, determine the proper course of action and delegate to the appropriate individual to manage.
• Create and run initiatives with impact on revenue that take the current state to the next level with current resources in play.
• Ensure all Sales Leadership team issues are addressed properly, efficiently and judiciously, and keep track of progress until resolved.
• Any additional tasks required by the manager.

What you'll bring:

• Organization and order during busy periods with composure and focus.
• Experience with SFDC (Sales Cloud, CPQ), Clari, Outreach, Zoominfo and similar tools
• Demonstrable competence with Google G-Suite tools
• Excellent quantitative and analytical skills, a data-driven mindset. Being agile and comfortable with pulling information from a wide variety of sources, and being able to synthesize it, and provide insights to the business.
• Strong customer service attitude, ability to work independently and in a fast-paced environment
• Excellent written and communication skills.
• 5-8 year relevant business experience in strategy, operations, finance, management consulting or a similar role. (SaaS experience will be an advantage)
• A team player who works well in a collaborative environment.
• BA/BS in a quantitative field, MBA or related graduate degree a plus
• If you don’t meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different roles at Kong.