Sales Specialist

We have an exciting opportunity for a Sales Specialist in our Watford (WD18 8RT) branch!

Frazer, a leading provider of specialist civils, infrastructure and utility products and solutions, is on the hunt for a Sales Specialist who is as passionate about great service as we are.

Frazer, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Hours: Monday - Friday 6.30am - 4.30pm

What You’ll Be Doing

• Building excellent relationships with new and lapsed customers so you can understand and meet their needs

• Maximising customer interactions to support the achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice.

• Getting to know our suppliers and continuously looking for opportunities to improve product and industry knowledge

• Ensuring all customer orders are fulfilled in a timely fashion.

• Following plans to continuously improve customer experience.

• Advising customers on trading terms and conditions and information in relation to customer accounts and credit levels. (financial)

• Supporting all Company initiatives.

What We’re Looking For

Enthusiasm - Positivity and unyielding passion for the merchant world.

Decency – Honesty, integrity, and mutual respect

Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.

Pride - Dedication in producing top-notch results.

What’s in it for you?

• Competitive Basic Salary

• Performance Related Bonus

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover 

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme – launching soon!

Required Skills and Experience

• Great customer focus and desire to do your absolute best to get the best outcomes

• Ability to build rapport and develop good understanding of your portfolio to secure future projects.

• Pro active

• Well organised

• Great attention to detail

• Efficiently use IT equipment and have a strong telephone presence.

About us

At Frazer, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!